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| Circular number | Commercial Circular No. 60 of 2005 |
|---|---|
| File number | NO.2004/TGI/10 |
| Type | Commercial Circular |
| Topic | reservation |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
e-ticketlng preparation of charts refund of confirmed reservation on e-reservation
, GOVERNMENT OF INDIA (BHARAT SARKAR) MINISTRY OF RAILWAYS (RAIL MANTRALAYA) (RAILWAY BOARD) NO.2004/TGI/10 / P/ e-ticketlng New Deihl, 2B .12.2005 MD/IRCTC, New Deihl MD/CRIS, New Delhi Chief Commercial Mangers, All Zonal Railways (COMMERCIAL CIRCULAR NO.6'o/2005) Sub:e-ticketlng. Please refer to this office letter of even number dated 22.12.2004 (Commercial Circular No.49 of 2004) enclosing therewith the scheme of e-ticketing. In the enclosed scheme it has been specified that after preparation of charts refund of confirmed reservation on e-reservation slip willbe done online only and as per the existing procedure followed by IRCTCfor internet tickets. The passenger will have to make an online request to IRCTC and IRCTC after due verification from Railways, will refund the amount electronically to the passenger. In the scheme, the Railwayto whom the IRCTCwillprefer their claim for grant of refund has not been specified. IRCTC has suggested that zonal railway under which the final destination station of train falls may be entrusted with such responsibility. The matter has been reviewed and it has been decided that IRCTC would correspond with the Zonal. Railway under which destination station of train falls as that railway would be in a position to verify from the destination chart as to whether the passenger had performed journey or not. Please acknowledge receipt. ~>-I-.IY (A.K.Goyal) Advisor Passenger Marketing Railway Board E:\data d\e-ticketing\Letter.doc9 -'6-
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