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Commercial Circular No. 59 of 2008 · 2008-10-31
Circularidentity-proof

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Circular numberCommercial Circular No. 59 of 2008
Date2008-10-31
TypeCommercial Circular
Topicidentity-proof
Official PDFindianrailways.gov.in

Summary

e-tickets – Photo ID that proof of identity should be accepted as valid proof of identity and no penalty should

Text of the circular

Government of India (Bharat Sarkar) 
Ministry of Railways (Rail Mantralya) 
Rail Board 
***** 
 
NO: 2008/TG-I/10/P/e-Ticket ID       
 
 
    New Delhi, Dated:  31/10/2008 
 
The Chief Commercial Managers, 
All Indian Railways. 
 
 
 
     
Sub: e-tickets – Photo ID. 
 
        (Commercial Circular No. 59 of 2008) 
------ 
   
Please refer to this office letter of even No. dated 08.10.2008(Commercial Circular No. 
56 of 2008) on the subject quoted above wherein inter-alia it has been advised that the condition 
of indicating proof of identity at the time of booking e-ticket has been dispensed with and now 
the passenger can carry any one of the five proofs of identity permissible under the scheme during 
the journey.  
 
  IRCTC has advised that necessary changes in the software will be released for the 
customers from 01.11.2008.   It is, therefore, desired that:- 
 
(i) 
The instructions dated 08-10-2008 should be made effective w.e.f. 1.11.2008 in respect 
of e-tickets for journey dated 01-11-2008 onwards booked before or after  01-11-2008.  
 
(ii) 
Zonal railways may, therefore, direct ticket checking staff that in case of tickets booked 
before 01-11-2008, if any passenger who has booked e-ticket fails to produce the same 
identity card as mentioned on e-ticket but he/she or any other passenger booked on that 
particular e-ticket produces any other original proof of identity mentioned in the scheme, 
that proof of identity should be accepted as valid proof of identity and no penalty should 
be realized from such passengers.  
 
(iii) 
In case of e-tickets booked after 01-11-2008, there will no indication of proof of 
identification and as such even if any one passenger booked on a particular   e-ticket 
produces any original proof of identity mentioned in the scheme, that proof of identity 
should be accepted as valid proof of identity and no penalty should be realized from such 
passenger(s). 
 
(iv) 
It is reiterated that any staff involved in harassment of e-ticket users should be dealt with 
strictly.  
 
 
Necessary instructions may be issued to all concerned. 
 
(Dr. Monica Agnihotri) 
Director Passenger Marketing 
Railway Board. 
Copy to : 
 
 
1. GGM, CRIS, Chanakayapuri, New Delhi. 
2. MD/IRCTC, Bank of Baroda Building, Parliament Street, New Delhi 
3. CCM/PMs and CCM/PSs, all zonal railways. 
4. EDV (T), EDFC, DPR, DIP, OSD/TC, V (SS), TG-V branches of Railway Board.

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