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| Circular number | Commercial Circular No. 54 of 2011 |
|---|---|
| Date | 2011-10-12 |
| Type | Commercial Circular |
| Topic | reservation |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
System improvement regarding booking of PRS ticket Railway Managers, a report has been developed in PRS Report Account to give details of
GOVERNMENT OF INDIA (Bharat Sarkar) MINISTRY OF RAILWAYS (Rail Mantralya) (RAILWAY BOARD) **** No. 2011ffG- I/20/P ff atkal New Delhi, dated 12.10.2011 The Chief Commercial Managers, All Zonal Railways. (Commercial Circular No. 54 of 2011) Sub: System improvement regarding booking of PRS ticket. Comptroller and Auditor General(C&AG) in its Report No.34 of 2010-11 (Railways) has, inter alia, made the following observations/recommendations regarding Tatkal Scheme:- Observations: (i) (ii) It was noticed in Audit that a number of bookings were made through a single counter precisely at 0800 hours, which was only possible through manual intervention in the system. Considering that the minimum time required to process an application including keying in the details of the passengers in the system, print the ticket and transact cash would be at least one minute, the fact that the Booking Clerks could process multiple PNRs at exactly 08:00 hours indicated that the Tatkal booking scheme was being misused. Recommendations: (i) (ii) Railway need to take a comprehensive re-Iook at the Tatkal scheme in its entirety- schemeguidelines,its operationand monitoring,and devisea strategy to ensure that only genuine passengers, for whom the scheme is intended, were benefited from it. Railway administration should review User ID- wise reports, on an ongoing basis, for all Tatkal bookings taking place during the first hour on the ARP day, especially where the quota is fully exhausted. These reports should be reviewed regularly and stringent action should be taken against the RTSAs/ Agents/ Clerks found guilty of malpractices depriving the envisaged benefits to the intended public. 2. The matter was referred to CRIS. CRIS has clarified that in order to assist Railway Managers, a report has been developed in PRS Report Account to give details of PRS Location and Operator ID with number of Minute Wise Transactions within 8:00 - 2/- Resv.Fac.Letter-11171 -2-- AMto 8:05 AM for the operators who have done 3 transactions or more per minute. Railway Managers can use this report to identify such operators and further see the transaction details of these operators to check whether any irregular practices are being adopted by these operators. The reply of CRIS alongwith a sample copy of the report is enclosed herewith. 3. It is requested that Railways should use the report developed by CRIS to keep a watch on the transactions particularly during the opening hours of reservation. 4. Necessary instructions may be issued to all concerned. ~~~ ( Sanjay'Ktanocha) Dy. Director Traffic Commercial (G)-II Railway Board Copy to: 1. General Manager/PRS-I, CRIS, Chanakyapuri, New Delhi. 2. CCM/PMs and CCM/PSs, all Zonal Railways. 3 CTM/Metro Railway, Kolkata. 4. MD/IRCTC, Bank of Baroda Building, Parliament Street, New Delhi. 5. EDV (T), EDFC, DF(C), OSD/TC, F(C) & V (SS) branches of Railway Board. 6. Director General, Professor/Training & Professor/Commercial Railway Staff College, Vadodara. 7. The Principals, Zonal Training Centers, Central Railway/Bhusaval, Eastern Railway Dhanbad, Northern Railway, Chandausi, NE Railway, Muzaffarpur, NF Railway, Alipurduar, Southern Railway, Trichy, SE Railway, Sini, Western Railway, Udaipur. 8. General Secretary, National Federation of Indian Railwaymen (NFIR), 3, Chelmsford Road, New Delhi. 9. General Secretary, All India Railwaymen Federation (AIRF), 4, State Entry Road, New Delhi. 10. Secretary General, Federation of Railway Officers Association (FROA), Room No.365-A, Rail Bhawan, New Delhi. 11. Secretary General, Indian Railway Promotee Officers Federation (IRPOF), Room No.268, Rail Bhawan, New Delhi. 12. Secretary General, All India RPF Association, Room No.549, Rail Bhawan, New Delhi. Resv.Fac.Letter-11172 -:- ~-"'=-= = ;;""i"';";;= -;- =._. ~.~~~ (~ ~~I~~ mm ~~q-.I~ q)J' ~~IO,,", ) ~. ~ \.....- ~-:~~§;.; CENTRE FOR RAilWAY INFORMATION SYSTEMS (AnOrganisation of the Mi~ o~ays, Govt. of India) No. CRISIPRSlRly.Bd. CorrespJ189-X
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