C
Commercialpedia Indian Railways commercial circulars and policies

Facilities for senior citizens at computerized Passenger Reservation System(PRS) centers.

Commercial Circular No. 47 of 2011 · 2011-09-15
Circularreservation

Open the official PDF on indianrailways.gov.in

Circular numberCommercial Circular No. 47 of 2011
File numberNo. 2011/TG-I/20/P/Senior
Date2011-09-15
TypeCommercial Circular
Topicreservation
Official PDFindianrailways.gov.in

Summary

Facilities for senior citizens at computerized Passenger Reservation System(PRS) centers. introduction of computerised token system at PRS Centers.

Text of the circular

GOVERNMENT OF INDIA (Bharat Sarkar)
MINISTRY OF RAILWAYS (Rail Mantralya)
(RAILWAY BOARD)
****
No. 2011/TG-I/20/P/Senior Citizens
New Delhi, dated
15.09.2011
The Chief Commercial Managers,
All Zonal Railways.
(Commercial Circular No. 47 of2011)
Sub: Facilities for senior citizens at computerized
Passenger
Reservation System(PRS) centers..
A reference has been received from Standing Committee of
Voluntary Agencies(SCOVA) wherein it has been inter-alia pointed out
that at the reservation counter(s) earmarked for senior citizens at
Passenger Reservation System(PRS) centers in metros/big cities, there
are long queues and senior citizens have to stand for hours in the queue.
As such token system should be intro<lucedat such counters.
2.
In.
this
connection
please
refer
to
this
office
letter
No.200l/TG.I/20/P/Token
System
dated
21.08.2002
regarding
introduction of computerised token system at PRS Centers. It is
understood that at present this system is operational at some PRS
centers viz. Mumbai CSTM, Thane, Hyderabad etc.
3.
The request of SCOVA has been examined and it is desired that
wherever, at computerised PRS centers, counters have been earmarked
for
senior
citizens/handicapped
persons,
zonal
Railways
should
consider provision of sitting arrangements near to that special counter
subject to availability of space. It may, however, be ensured that such
arrangements should not obstruct the free movement of passengers in
the PRS center.
3.1
Necessary action may be taken accordingly and list of such PRS
centers may be sent to this office for information. List of PRS centers
where computerised/normal token system is in vogue may also be
advised.
~1t1
( Sanjay Manocha)
Dy. Director Traffic Commercial (G)-II
Railway Board
Resv.Fac.Letter-Il/52

- 2.-
Con to:
1. CCMlPMs and CCMlPSs, all zonal railways.
2. MD, CRIS, Chanakayapuri, New Delhi.
3. MD/IRCTC, 9th floor, Bank of Baroda Building, Parliament Street,
New Delhi.
4. CTM, Metro Railway, Metro Rail Bhavan, 33/1, J L Nehru Road,
Kolkata-71.
5. EDV (T), EDFC, OSD/TC & V (SS) branch of Railway Board.
6. Director
General,
Professor/Training
&
Professor/Commercial
Railway Staff College, Vadodara.
7. The Principals, Zonal Training Centers, Central Railway/Bhusaval,
Eastern
Railway
Dhanbad,
Northern
Railway,
Chandausi,
NE
Railway, Muzaffarpur, NF Railway, Alipurduar, Southern Railway,
Trichy, SE Railway, Sini, Western Railway, Udaipur.
8. General Secretary, National Federation of Indian Railwaymen (NFIR),
3, Chelmsford Road, New Delhi.
9. General Secretary, All India Railwaymen Federation (AIRF), 4, State
Entry Road, New Delhi.
10.Secretary General, Federation
of Railway
Officers
Association
(FROA), Room No.365-A, Rail Bhawan, New Delhi.
11.Secretary General, Indian Railway Promotee Officers Federation
(IRPOF), Room No.268, Rail Bhawan, New Delhi.
12.Secretary General, All India RPF Association, Room No.549, Rail
Bhawan, New Delhi.
13.Secretary General, National Federation
of Railway
Pensioners'
Organization, 825, Supertech Residency, Sector-5, plot No.6
A,
Ghaziabad-201010.
LetIer20 III
51

Related circulars

Search the whole library

Open this circular in the search app · Search all 4,025 documents