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| Circular number | Commercial Circular No. 31 |
|---|---|
| File number | No. 2010/Tourism/140/14 |
| Date | 2013-05-23 |
| Type | Commercial Circular |
| Topic | catering |
| Official PDF | indianrailways.gov.in |
Setting up Executive Lounge by IRCTC The revenue from the operation of Executive Lounges by IRCTC shall be
Government of India (Bharat Sarkar) Ministry of Railways (Rail Mantralaya) (Railway Board) No.2010/T ourism140/14 New Delhi, dated thegeMay, 2015. General Manager, All Indian Railways The Chairman and Managing Director, Indian Railway Catering & Tourism Corporation, IRCTC Corporate Office, B-148, 11" Floor, Statesman House, Barakhamba 1९०80, New Delhi 110 001. (Commercial Circular No. 31 2015) Sub: Setting up Executive Lounge by IRCTC Ref: (i)Railway Board letter No. 2010/Tourism/140/14 dated 27.1 2.2012 (ii) Railway Board letter No. 2010/Tourism/140/14 dated 15.01 2073 (iii) Raiiway Board letter No. 2010/Tourism/140/14 dated 23.05.2013 The Board has reviewed the Policy on setting up of Executive Lounges and revised Policy guidelines are as follows:- Features of Executive Lounge 1. AC Executive Lounges at various railway stations, shall provide services like wash and change, wi-fi Internet, live TV, channel music, newspaper/book stand, buffet services, concierge services for pre-departure and post-arriva! assistance to passengers etc. on payment. 2. Executive Lounges will be set up by IRCTC, at its own cost, including investment on infrastructure etc. under its own brand name and it snail supervise/control the same while the ownership will remain with the Railways. However, service provider may be deputed for specific activities on need based. Location of Executive Lounge 3. The Executive Lounges will be developed inside the ticketing area and preferably located on main platform. The facilities of Executive Lounge shall be available to the ticketed passengers only. It will be an integral part of the station building just like waiting rooms. 4. For those stations where space is not available in ticketing area, setting up of Executive Lounge outside the ticketing area may be permitted in exceptional cases with the approval of General Manager of the Railway. 3. The location, size, area etc., will be decided mutually by respective DRM and MDARCTC and will be based on the number and clientele of passengers dealt with at any particular station (not necessarily on the category of station). IRCTC shall prepare a General Arrangement Drawing (GAD) of the proposed Executive Lounge duly showing additions / alteration (if any) in the existing Dullding (without affecting safety of the building). DRM of the Division shail coordinate for the approval of the plan in accordance with the Railway Boara’s Circular No.2003/LMB/14/29 dated 03.02.2005. Zonal Headquarters will finalise the pian within one month of its receipt from Division. Revenue Sharing between IR and IRCTC 6. The revenue from the operation of Executive Lounges by IRCTC shall be shared in the ratio of 60:40 between IRCTC and IR. In addition, there shall be a nominal license fee of Rs.10/- per sq.m floor area per year. The user charges for electricity and water shall also be paid by IRCTC as per applicable charges. T. In order to know the exact revenue from Executive Lounges being received by IRCTC, after end of every month, payment details should be sent to respective Divisions. In addition a copy of audited statement of earning snould also be submitted to the Division annually. The Railway share of revenue received should be deposited with Sr.DFMs of respective Division under intimation of DRM/CCM. 8. The provisions of this Policy guidelines will automatically become a part of MOU between IR and IRCTC. Operation and Maintenance of Executive Lounge 9. There shall be no lease / licensing of land to third party for the purpose of setting up of Executive Lounge. !RCTC will design its model for operation and maintenance without assigning any right/lien to third party over the space allotted. 10. IRCTC shall submit a draft model agreement to be executed between IRCTC and Division for Executive Lounges to Railway Board. In the draft agreement a clause should be incorporated for appropriate penal action against IRCTC for the violation of extant policy guidelines/de
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