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| Circular number | COMMERCIAL CIRCULAR NO. 29 OF 2007 |
|---|---|
| File number | No.2006/TGIII/645/4 |
| Date | 2007-03-14 |
| Type | Commercial Circular |
| Topic | catering |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
On- Board Services- transfer of arrangement of cleaning of coaches and toilets to IRCTC Training to the cleaning staff and the supervisors shall be provided by the IRCTC in
GOVERNMENT OF INDIA (BHARAT SARKAR)
MINISTRY OF RAILWAYS (RAIL MANTRALAYA)
(RAILWAY BOARD)
No.2006/TGIII/645/4
New Delhi, dated 14.03.2007
The General Managers,
All Indian Railways.
Managing Director,
IRCTC Ltd.
New Delhi.
(COMMERCIAL CIRCULAR NO. 29 OF 2007)
Sub:- On- Board Services- transfer of arrangement of cleaning of
coaches and toilets to IRCTC.
Ref:- Board's Commercial Circular No. 38 of 2006 dated 28.4.2006
and Commercial Circular No.63 of 2006 dated 28.07.2006
With a view to speed up implementation of Budget Announcement 2006-07 of
Hon'ble MR, regarding provision of Integrated On-Board Services (OBS), especially in
respect of cleaning of coaches and toilets in running trains, the matter has been examined in
Board's office and the following joint guidelines are issued:-
1. The OBS provider will maintain the record of deficiencies and defects inside the
coaches/toilets noticed during the run in 2 copies in a register to be provided by
IRCTC and hand over a copy to the representative of the Carriage Depot on arrival at
the destination.
2. At the beginning of the journey, OBS provider will inspect the coaches and leave a
remark on the general standard of cleanliness in the register maintained in the
Carriage depot.
3. The system of Clean Train Station will continue to operate.
4. Training to the cleaning staff and the supervisors shall be provided by the IRCTC in
a comprehensive manner including behavior, personal hygiene, standards for
cleanliness etc. This will consist of a module on cleaning and functioning of relevant
coach fittings particularly toilet fittings and the procedure for cleaning them. This
training will be provided once in 3 years by a nominated Supervisor of the
mechanical Department in the IRCTC Training Centers/locations and certificate will
be issued by him. The training certificate issued by IRCTC shall include the number
of the certificate issued by the Carriage Supervisor.
5. Observations and comments given by the Depot officials on the functioning of the
cleaning staff of the On Board Service Provider shall be given due cognizance by
IRCTC and suitable action will be taken by them.
6. The implements/equipments and chemicals/consumables to be provided by IRCTC
for on-board cleaning will be as follows:-
6.1 Consumables/Chemicals
S.NO. Item description
Brand/make
1.
Cleaning compound for PVC floor,
Rexine and wall panels
Mokleen /RIO 38
2.
Cleaning agent for commode pan
Harpic/Retoil/Domex
3.
Disinfectant fluid
Lizol
4.
Mirror /window glass cleaner
Colin/Mokleen
5.
Deodorant stick in lavatories
Odonil
6.
Liquid soap/ cake for hand wash
Dettol/Lifebuoy/Palmolive/Fem -for
IAC coaches
Aquagold/ Henko--for other classes
7.
Room freshener (for coaches where
automatic odour control system have
not been installed)
Premium/Hazel/Obious
6.2 Implements/Equipments
S.NO. Item description
Brand/make
1.
Nylon broom
Gala/Johnson
Diversey/Unger/Man
Machine
2.
Super absorbent floor mopper
-do
3.
Hand brush with hard bristles for
carpet/mat cleaning
-do-
4.
Commode brush
-do
5.
Wiper/Duster/Sponge cloth
Any standard brand
6.
Environment
friendly
disposable
garbage bags
Any standard brand
7.
Hand gloves
Any standard brand
6 Fixed type automatic fragrance dispensers, head rest covers in Executive Chair cars of
Shatabdi Expresses, Liquid soap dispensers in toilets shall be provided by the respective
primary coaching depot. For first AC coaches, portable snack tables, plastic dust bins in
cabins, ladders for upper berths and coat hangers shall also be provided by the primary
coaching depot under acknowledgment by the IRCTC's representative/ on-board Service
provide
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