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Concession based ticketing including online ticketing for the physically challenged persons using Photo Identity Card issued by the Railways

COMMERCIAL CIRCULAR NO. 28 OF 2016 · 2016-06-25
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Circular numberCOMMERCIAL CIRCULAR NO. 28 OF 2016
File numberNo. 2011/TG-I/10/e-ticketing
Date2016-06-25
TypeCommercial Circular
Topicidentity-proof
Official PDFindianrailways.gov.in

Summary

Concession based ticketing including online ticketing for the physically challenged persons using Photo Identity Card issued by the Railways hospital falls which has issued the concession certificate.

Text of the circular

GOVERNMENT OF INDIA (BHARAT SARKAR)
MINISTRY OF RAILWAYS (RAIL MANTRALAYA)

(RAILWAY BOARD)
"कफ '
No. 2011/TG-I/10/e-ticketing for disabled. Pt II New Delhi, dated 25-06.2016
Chief Commercial Managers, _

All Zonal Railways.

MD/CRIS,
Chanakyapuri, New Delhi.

Chairman & Managing Director/IRCTC,
11" Floor, Statesman House,
Barakhambha Road,

New Delhi.

(COMMERCIAL CIRCULAR NO. 28 OF 2016)

Sub: Concession based ticketing including online ticketing for the physically challenged
persons using Photo Identity Card issued by the Railways.

_ Ref: Commercial Circular No. 18 of 2015 dated 19.03.2015.

In partial modification of the instructions issued vide Board’s letter dated 19.03.2015,
referred to above, the ‘Detailed procedure to be followed for implementation of the scheme for
concession based e-ticketing through IRCTC as well as issuing Counter Tickets for the physically
challenged persons ie. Orthopedically Handicapped/ Deaf & Dumb/ Mentally Retarded/ Blind
Patients’ may be amended as follows:-.

i. Para-5 is substituted by the following:- .

Concession Certificate issued by the Government Hospital/ Clinic/ Institutions, as the case
may. be, lying in the area within the jurisdiction of concerned Zonal Railways will be
considered for issuing Photo Identity. Cards. However, in those cases where the applicant
has shifted to a new place and his/her concession certificate has been issued by the
Government Hospital of his/her previous residence, he/she may be allowed to apply to
DRM’s office (suppose A) of current residence. The division will then get the concession
certificate verified by the concerned division/zone (suppose B) in which the Government
hospital falls which has issued the concession certificate. Such division/zone will then send
the verification report to the referring division (A) which had. sent the verification request.
Based on the verification report, Division ‘A’ will issue the ID card to the physically
challenged person or to his/her representative (with proper authority letter) on his/ her
behalf. However, original certificates (including address proof indicating current residence)
must be shown at the time of collection of card. The time limit for disposal of the
application/issue of ID card in such cases is two months from the date of receipt of
application. oe

-2/-

-2-

ii.  Para-8 is substituted by the following:-
The validity of the card will-be five years from the date of issue or till the last date up
to which the. concession certificate is valid, whichever is earlier

As per rules under IRCA Coaching Tariff No. 26 Para (J) Vol.(ID, in certain cases as '
follows, the validity of concession certificate exceeds five years:-
>» In case of permanent disability, the concession certificate is valid for ten years in the
age group of 26 to 35 years.
> In case of permanent disability, the concession certificate is valid for whole life of the
concerned person above the age of 35 years.,

Though fresh verification of the concession certificate is not required in cases where
the existing concession certificate is still valid in the above mentioned situations on the
expiry of the validity of the photo LD. card, the same procedure for renewal of the Photo
L.D.card as mentioned in Para-11 of C.C. no. 18 of 2015 shall have to be followed.

2. Zonal Railways are requested to ensure effective implementation of the scheme at the

earliest under intimation to this office.

(Vikram Singh)
Director Passenger Marketing
Railway Board
Copy to: ः

1) CCM/PMs and CCM/PSs, all Zonal Railways

2) ADG(PR), EDV (T), EDFC, DF(C), DFM, PPS/FC, OSD/TC, F(C) & V(SS) branches of
Railway Board

3) | General Manager/PRS, CRIS, Chanakyapuri, New Delhi

4) Director General, Professor/Training & Professor/Commercial Railway Staff College
Vadodara.

5) The Principals, Zonal Training Centers, Central Railway/Bhusaval, Eastern
Railway/Bhuli/Dhanbad, Northern Railway/Chandausi, NE Railway/Muzaffarpur, NF
Railway/Alipurduar, Southern Railway/Tr

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