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| Circular number | Commercial Circular No. 21 of 2006 |
|---|---|
| File number | No2004/TG-I/10/P/E-ticketing |
| Date | 2006-03-03 |
| Type | Commercial Circular |
| Topic | reservation |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
Extension of e-ticketing Scheme scheme particularly by ticket checking staff is received.
18 Government of India (Bharat Sarkar) Ministry of Railways (Rail Mantralya) Rail Bhawan ***** No2004/TG-I/10/P/E-ticketing New Delhi, Dated: 03/03/2006 Chief Commercial Managers, All Zonal Railways. (Commercial Circular No. 21 of 2006) Sub: Extension of e-ticketing Scheme. ----- Please refer to this office letters of even number dated 22/12/2004 (Commercial Circular No.49 of 2004), 26/10/2005, 09/12/2005 (Commercial Circular No.49 of 2005), 08/02/2006 (Commercial Circular No.13 of 2006) & 14/02/2006 (Commercial Circular No.16 of 2006) regarding introduction/extension of e-ticketing scheme. In the instructions referred to above, it has been advised that the staff concerned may be educated about the e-ticket so as to ensure that no complaints on account of ignorance of the scheme particularly by ticket checking staff is received. However, complaints are still being received where TTEs are not accepting e-tickets as the valid authority to travel. Board has taken a very serious view of this. It is, therefore, desired that all concerned staff particularly ticket checking staff may be suitably educated about the important features of e-ticket scheme. The proforma of e-ticket (copy enclosed) should also be shown to each TTE and their signatures obtained to the fact that they have understood the features of the scheme. Any complaints on this account should be viewed very seriously. Compliance report may be sent to this office by 15th March, 2006. (R. K. Tandon) Executive Director Passenger Marketing Railway Board.
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