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Appointment of facilitators for issuing of unreserved tickets through ATVMS

Commercial Circular No. 18 of 2018 · 2018-03-26
Historical — likely supersededCircularuts
Historical — likely superseded. This circular predates 2020 and has probably been replaced. Treat it as a record of what the rule was, not what it is. The official Railway Board PDF always prevails over anything shown here.

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Circular numberCommercial Circular No. 18 of 2018
File numberNo. 2011/TG-1/10/ATVMs/Facilitators
Date2018-03-26
TypeCommercial Circular
Topicuts
CurrencyHistorical — likely superseded
Official PDFindianrailways.gov.in

Summary

Appointment of facilitators for issuing of unreserved tickets through ATVMS Ministry of Railways and it has been decided that the scheme of facilitators

Text of the circular

© GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)

RAAB

No. 2011/TG-1/10/ATVMs/Facilitators New Delhi, dated  {.03.2018

Principal Chief Commercial Managers,
All Zonal Railways.
i

(COMMERCIAL CIRCULAR NO. | $ OF 2018)

Sub: Appointment of facilitators for issuing of unreserved
tickets through ATVMS.

38 के ने ने

Please refer to this office letter of even number dated 30.03.2017
(CC No. 25 of 2017) on the subject quoted above wherein instructions were
issued for extension of scheme of facilitators up to 31.03.2018. _

2. The issue regarding extension of the scheme of facilitators. beyond
31.03.2018 has been examined in consultation with Finance Directorate of
Ministry of Railways and it has been decided that the scheme of facilitators
may be extended for another one year, ic. from 01.04.2018 to. 31.03.2019 on
the following terms and conditions on all Zonal Railways:-

i. Bonus payable to facilitators as well as general public on
recharge of smart card may be fixed as 3 % of ticket value instead
of the current 5%
it. CRIS will explore the feasibility of Quick Book Option and will
also make efforts to introduce the facility of issuing tickets
through ATVMs using debit/credit cards

3. It is desired that the following steps/conditions may be adhered to
while taking necessary action in this regard:-

(i) | Concerted efforts should be made by Zonal Railways to educate
passengers about the features of ATVM:

(ii) Videos showing the demo of passengers using ATVMs Should also be
shown on the CCT'Vs installed on the platform so as to educate the
' passengers on this aspect

(iii) No serving employees should be allowed to act as facilitator and
services of any such facilitator should be discontinued with
iramediate effect.
कह प्ले | an

Ey

7)

8)

9)

of Railways.

ee om

(iv) . Fixed ATVMs should not be allotted to facilitators. ATVMs should

be allotted on rotational basis for facilitators and general public, for —

which periodicity and the procedure can be worked out by Zonal
Railway concerned,

4, Necessary instructions may be issued to all concerned.
5. This issues with the concurrence of Finance Directorate of Ministry

(Shelly Srivastava)
Director Passenger Marketing
Railway Board.

No. 2011/TG-I/10/ATVMs/Facilitators New Delhi, dated 26.03.2018

Copy to:

FA & CAO, All Zonal Railways.
Director (Audit), All Zonal Railways.

i

For Financial € obftnesner/Railways

CCMs/PM and CCMs/PS, all Zonal Railways

EDV (कि, EDFC, DF(C), OSD/TC, F(C) & V (SS) branches ‘of Railway Board
MD/IRCTC, Bank of Baroda Building, Parliament Street, New Delhi

General Manager/PRS-I, CRIS, Chanakyapuri, New Dethi

Director. General, Professor/Training & Professor/Commercial Railway Staff College,
Vadodara

The Principals, Zonal Training Centers, Central Railway, Bhusaval, Eastern Railway,
Dhanbad, Northern Railway, Chandausi, NE Railway, Muzaffarpur, NF Railway,

‘Alipurduar, Southern Railway, Trichy, South Central Railway, Maula Ali, SE Railway,

Sini, Western Railway, Udaipur

Director, Indian Railway Institute of Transport Management, Hardoi Bypass Road, Manak

Nagar, Luknow-226001]
General. Secretary, National Federation of Indian Railwaymen (NFIR), 3, Chelmsford
Road, New Delhi

General Secretary, All India Railwaymen Federation (AIRF), 4, State Entry Road, New
Dethi

10) Secretary General, Federation of Railway Officers Association (FROA), Room No.370

Rail Bhawan, New Delhi

11) Secretary General, Indian Railway Promotee Officers Federation (RPOF), Room No. 268

Rail Bhawan, New Delhi

~ 12) Secretary General, All India RPF Association, Room No.256-D, Rail Bhawan, New Delhi.
13) CTM, Metro Railway, Metro Rail Bhavan, 33/1, J L Nehru Road, Kolkata-71.

. कक कक के

भारत WLHR/GOVERNMENT OF INDIA
रेल AATeTA/MINISTRY OF RAILWAYS
(रेलवे YS/RAILWAY BOARD)

HH

सं 2011/टीजी-॥/10/एटीवीएम/फेसिलीटेटर्स मई दिल्‍ली, दिनांक 26.03.2018

प्रधान मुख्य वाणिज्यिक प्रबंधक,
सभी क्षेत्रीय रैलें।

je

(2018 का वाणिज्यिक परिपत्र सं. 18)

fava: एटीवीएम के माध

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