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Appointment of facilitators for issuing of unreserved tickets through ATVMS

Commercial Circular No. 15 of 2014 · 2014-03-31
Historical — likely supersededCircularuts
Historical — likely superseded. This circular predates 2020 and has probably been replaced. Treat it as a record of what the rule was, not what it is. The official Railway Board PDF always prevails over anything shown here.

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Circular numberCommercial Circular No. 15 of 2014
File numberNo. 2011/TG-1/10/ATVMs/Facilitators
Date2014-03-31
TypeCommercial Circular
Topicuts
CurrencyHistorical — likely superseded
Official PDFindianrailways.gov.in

Summary

Appointment of facilitators for issuing of unreserved tickets through ATVMS 11) Secretary General, Indian Railway Promotee Officers Federation (IRPOF), Room No.

Text of the circular

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)

RR

No. 2011/TG-1/10/ATVMs/Facilitators New Delhi, dated 84.04.2014

Chief Commercial Managers,
All Zonal Raiiways.

(COMMERCIAL CIRCULAR NO. | SOF 2014)

Sub: Appointment of facilitators for issuing of unreserved tickets through
ATVMS.
के के ने

Please refer to this office letter of even number dated 08.04.2013 (CC No. 27 of 2013)
on the subject quoted above wherein instructions were issued for extension of scheme of
facilitators upto 31.03.2014 with certain safeguards stipulated therein.

2. References have been received from Zonal Railways regarding continuation of the
scheme of facilitators. Accordingly, the matter has been examined in consultation with
Finance Directorate of Ministry of Railways and it has been decided to continue with the
scheme of facilitators upto 31.03.2015, subject to the following condition:-

(i) Concerted efforts should be made by Zonal Railways to proliferate ATVMs and to
educate passengers about the features of ATVMs.

(ii) Videos showing the demo of passengers using ATVMs should also be shown on the
CCTVs installed on the platform so as to educate the passengers on this aspect.

Gii) No serving employees should be allowed to act as facilitator and services of any such
facilitator should be discontinued with immediate effect.

(iv) CRIS will take necessary steps to examine the feasibility of making ATVMs more
user- friendly so as to encourage the passengers to buy the tickets by themselves.

3. Necessary instructions may be issued to all concerned,

4, This issues with the concurrence of Finance Directorate of Ministry of Rai lways.

)
(Dr. Monica Agnihotri)

Director Passenger Marketing
Railway Board

No. 2011/TG-I/10/ATVMs/Facilitators New Delhi, dated ०2, नीव,.2014
Copy to:

FA & CAO, All Zonal Railways.
Director (Audit), All Zonal Railways.

For Financial Commissioner/Railways

Dell/Bimy doctrments/letier_20 14

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— किम

Copy to:

1) CCM/PMs and CCM/PSs, all Zonal Railways.

2) ADG/PR, EDV (T), EDFC, DF(C), OSD/TC, F(C) & V (SS) branches of Railway
Board.

3) MD/IRCTC, Bank of Baroda Building, Parliament Street, New Delhi.

4) General Manager/PRS-I, CRIS, Chanakyapuri, New Delhi.

5) Director General, Professor/Training & Professor/Commercial Railway Staff College,
Vadodara.

6) The Principals, Zonal Training Centers, Central Railway, Bhusaval, Eastern Railway,
Dhanbad, Northern Railway, Chandausi, NE Railway, Muzaffarpur, NF Railway,
Alipurduar, Southern Railway, Trichy, South Central Railway, Maula Ali, SE
Railway, Sini, Western Railway, Udaipur.

7) Director, Indian Railway Institute of Transport Management, Hardoi Bypass Road,
Manak Nagar, Luknow-2260011.

8) General Secretary, National Federation of Indian Railwaymen (NFIR), 3, Chelmsford
Road, New Delhi.

9) General Secretary, All India Railwaymen Federation (AIRF), 4, State Entry Road,

New Delhi.

10) Secretary General, Federation of Railway Officers Association (FROA), Room

No.370, Rail Bhawan, New Delhi.

11) Secretary General, Indian Railway Promotee Officers Federation (IRPOF), Room No.

268, Rail Bhawan, New Delhi.

12) Secretary General, All India RPF Association, Room No.256-D, Rail Bhawan, New

Delhi.

13) CTM, Metro Railway, Metro Rail Bhavan, 33/1, J L Nehru Road, Kolkata-71.

ने ने ने ek

Dell/Bimy documentsfetter_2014

भारत सरकार
tor मंत्रालय
(रेलवे बोर्ड)

कौ के ted

सं. 2011/ठीजी-1/10/एटीवीएमएस/फेसिलिटेटर्स नई दिल्‍ली, दिनांक ४2.०५ .2014

मुख्य वाणिज्यिक प्रबंधक,
सभी क्षेत्रीय रेलें।

( 2014 का वाणिज्यिक परिपत्र सं. 15)

विषय: एटीवीएमएस के माध्यम से अनारक्षित टिकटों को जारी करने के लिए फेसिल्िटेटर्स की नियुक्ति
करना। .

कृपया उपर्युक्त विषय पर इस कार्यालय के दिनांक 08.04.2013 के समसंख्यक पत्र (2013 का
वाणिज्यिक परिपत्र सं. 27) का अवलोकन करें जिसमें कतिपय सुरक्षा उपायों के साथ फेसिलिटेटर्स की योजना की
समयावधि को 31.03.2014 तक बढ़ाने के लिए अनुदेश जारी किए गए थे।

2, क्षेत्रीय रेलों से फेसिलिटेटर्स की योजना को जारी रखने के संबंध में पत्र प्राप्त हुए हैं। तदन

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