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| Circular number | Commercial Circular No. 11 of 2007 |
|---|---|
| File number | No.TCII/2003/98/Rules |
| Date | 2007-01-18 |
| Type | Commercial Circular |
| Topic | refunds |
| Official PDF | indianrailways.gov.in |
taken before departure of the train from the train originating station and the
GOVERNMENT OF INDIA MINISTRY OF RAILWAYS RAILWAY BOARD) Commercial Circular No. 11 of 2007 TELEMAX/POST COPY ISSUED ON 18.1.2007 The General Managers, Central Railway, Mumbai. East Central Railway, Hajipur Eastern Railway, Kolkata. EastCoast Railway, Bhubaneswar Northern Railway, New Delhi North Western Railway, Jaipur. N.E. Railway, Gorakhpur North Central Railway, Allahabad. N.F. Railway Guwahati South East Central Railway, Bilaspur Southern Railway, Chennai South Western Railway, Hubli S.C.Railway, Secunderabad. West Central Railway, Jabalpur. S.E. Railway, Kolkata Western Railway, Mumbai No.TCII/2003/98/Rules (.) As per rule 213.14(1) of IRCA Coaching Tariff 25, Part I (Vol. I), when a train is terminated at some enroute station due to unforeseen circumstances, such as accidents, breaches & floods and the Railway administration is unable to carry the passenger to his/her destination station within a reasonable time by arranging transhipment or diversion or otherwise, full fare for the entire booked journey (without any deduction for travelled portion and without levy of cancellation charge) is refundable at the concerned en-route station where train service is terminated (.) It is clarified that when the decision to terminate the train at enroute (on account of the above mentioned reasons) has been taken before departure of the train from the train originating station and the passenger still undertakes journey, full refund for the entire booked journey will not be given. In such a case, fare for the travelled portion is to be retained and the balance refunded as the fare for the untravelled portion (.) It is further clarified that full refund for the entire booked journey is to be given at the train terminating en-route station, only in those cases where the decision had been taken after departure of the train from its originating station (.) Board desire that suitable instructions may, accordingly, be issued to all concerned immediately and a close watch may be kept in this regard (.) Matter most urgent (.) U. Hazarika/Railways (.) (U. Hazarika) Director Passenger Marketing Railway Board.
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