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| Circular number | Commercial Circular No. 06 of 2019 |
|---|---|
| File number | No. TCll/2003/2018/3/Refund |
| Date | 2019-04-01 |
| Type | Commercial Circular |
| Topic | refunds |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
Provision of linking of PNRs for two conn _ Cancellation of such tickets and r misconnection of trains Railway Passengers (Cancellation of tickets and refund of fare) Rule, 2015 as
2. Instances have occurred where due to non linkage of two PNRs fo
भारत WAR / GOVERNMENT OF INDIA
रेल मंत्रालय / MINISTRY OF RAILWAYS
रेलवे बोर्ड / RAILWAY BOARD
Commercial Circular No. (p of 2019
No. TCll/2003/2018/3/Refund New Delhi, dated OF .02.2019
The Principal Chief commercial Managers
All Zonal Railways
Sub: Provision of linking of PNRs for two conn
_ Cancellation of such tickets and r
misconnection of trains.
ecting Journeys and
efund of fare rules in case of
Ref: Rule No. 13(3) of Railway
Passengers (cancellation of Ticket and
Refund of Fare) Rules 2015
fare)
misconnection of subsequent trains due to late running of first train is made as under:-
‘Where a passenger holding a ticket
for continued journe Y by another train at an
the train by which he had been travelling,
retained and the balance amount of ticke
untraveled portion, without levying any cancellation or clerka
surrenders the ticket for such refund within th
train by which he had travelled and the refu
Station.’
problems are faced by Railway Passengers for cancellation
misconnection of train due to late running of first train,
3. In passengers interest, it has now been decided to allow linking of two PNRs
connecting journey for both e-ticket and PRS counter tickets or combination of both,
rail passengers in case of
without giving any telescopic benefit. Hence, facilitating
As per rule no. 13(3) of Railway Passengers (Cancellation of tickets and refund of
Rule, 2015, cancellation of continued journey tickets and refund of fare in case of
, With or without reservation, misses connection
Y junction station owing to late running of
the fare for travelled portion shall be
{ shall be refunded as the fare for
ge charge, if he
ree hours of the actual arrival of the
nd shall be granted at the junction
r connecting journey,
of ticket in case of
for
misconnection of train due to late running of first train applicability of rule no, 13(3) of
Railway Passengers (Cancellation of tickets and refund of fare) Rule, 2015 as
mentioned in para 1 above.
4. This scheme shall be implemented w.e.f. 01.04.2019.
BONS
a
No.TCII/2003/201 8/3/Refund
2.
5. Wide publicity should be given through different media at regular intervals and changes
may also be updated on the different locations on the website of Zonal Railways, Indian
Railways, CRIS, IRCTC website ete.
This issues with the concurrence of the Finance directorate of Ministry of Railways.
CRIS & IRCTC may make necessary changes in the software.
Necessary instructions shall be issued to the all concerned. O
lin,
(Shelly Srivastava)
Director Passenger Marketing
Railway Board
No.TCIl/2003/2018/3/Refund New Delhi, dated OF.02.2019
Copy forwarded to:
Dy. Comptroller & Auditor General of India (Railways), Room No.224, Rail
New Delhi.
Principal Financial Adviser, All Zonal Railways.
Principal Directors of Audit, All Zonal Railways.
| oe
For Financial Commissio ef} Rail ays
New Delhi, dated 07 .02.2019
Bhavan,
Copy forwarded for information & necessary action to:
CCM(PM)s, All Zonal Railways.
CRB, MT, FC, Secretary Railway\Board.
Adv (Vig), EDF(C), ED(C&IS), DPR Railway Board.
Managing Director, Centre for Railway Information System (CRIS), Chanakyapuri,
New Delhi.
Managing Director, Konkan Railway Corporation Ltd., Belapur Bhavan,Plot No.6,
Sector11, CBD Belapur, Navi Mumbai-400 014.
CMD, IRCTC, B-148, 14" Floor, Statesman House, Barakhamba Road, New Delhi.
gener”
UM,
(Shelly Srivastava)
Director Passenger Marketing
Railway Board
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