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| Circular number | Commercial Circular No. 05 of 2012 |
|---|---|
| File number | No. TCII/2003/03/Refund/Computerisation |
| Date | 2012-03-15 |
| Type | Commercial Circular |
| Topic | refunds |
| Official PDF | indianrailways.gov.in |
Computerized coaching Refund Scheme-EDR proforma of EDR in the revised Standard Proforma should be imDlemented latest bv
~
('J1Rd
xi'<CPI'<) GOVERNMENT OF INDIA
~
~?lI<:1~) MINISTRY OF RAILWAYS
(~
61Tt RAILWAY BOARD)
. COMMERCIAL CIRCULAR NO.5 OF2012
No. TCII/2003/03/Refund/Computerisation
N.Delhi, datectq:l.2012
.
»
The Chief Commercial Managers,
All Indian Railways.
Sub: Computerized coaching Refund Scheme-EDR proforma
Ref:
Board's Commercial circular No.1 of 2004 dated 12.1.2004.
Computerized Coaching Refund Scheme was introduced in 2004.
The
purpose of this scheme is to enable expedites settlement of refund cases.
It has
come to notice that some misuse has been found while feeding of EDRs.
Board desires to make one additional column in the EDR Proforma for
Passengers not turned up. The additional coloumn is "Passenger to whom this
berth is allotted", Name & PNR/EFT Number and at the end of the proforma
Signature of TTE, Identity card Number.
The revised standard proforma is
enclosed. (Annexure-1).
Zonal Railways are requested to print the revised EDR proforma in
sufficient quantitiy of EDR forms and supplied to TTEs.
It has also come to the notice of the Board that in some Railways TTEs
are still submitting the EDRs in plain papers. It is reiterated that EDRs need
to be filled on proper format and should be fei1edwithin prescribed time limit
so as to enable expeditiousdisposalof coaching Refundcases. It may be .
ensured the instructions issued vide Boards Commerical Circular No.1 of
2004 dated 12.1.2004 may be followed.
Railways should ensure that the' (Standard) Proforma enclosed with this
letter may be printed and supplied to the concerned staff immediately. The feedina
of EDR in the revised Standard Proforma should be imDlemented latest bv
15.3.2012. Instructions ma
be issued to staff
TTEs
to submit the EDRs in
the revisedStandaradProformaonl~.
.
Necessary instructions may be issued to the staff concerned immediately.
~
(Dr. Monica Agnihotri)
Director Passenger Marketing
Railway Board.
,
PROFORMA
Annexure-l
EXCEPTIONAL DATA REPORT (EDR)
Name ofITE
:
Division to which attached:
Coach liD No :
(with Painted No.)
.
Beat:
TrainNo. & Date:
(Passenszers not turned up)
i
(AiC failure)
(Lower class travel)
(Accommodation not provided)
(Discontinuation of journey by passengers due to dislocationof trainservices)
SignatUreof TfE:.
LCard No
. The columns not filled should be scored o~t.
***.
S.No
Names
Asze&
PNR
Booked
Berth! Seat
Remarks
Passenger to whom this
of
Sex
No&
berth is al1oted
passen
Coach No.
gers
From I
To
Name IPNRlEFTNo.
d
I
S.
Namesofpassenp:ers
Age
PNR
Booked'
Berth!Seat
Remarks
No
&
No&
(stationsbetween
Sex
CoachNo.
whichACfailure
occurred)
FromI To
I
S.
Names of passengers
Age
PNR
Booked
Berth!
Remarks
No
&
Seat No &
(stations between
Sex
Coach No.
which lower class
travel occurred)
From I To
.
I
S.
Names of passengers
Age
PNR
Booked
Berth! Seat
Remarks
No
&
No & Coach
Sex
No.
From I To
I
S.
Names of passengers
Age
PNR
Booked
Berth! Seat
Remarks
No
&
No & Coach
Sex
No.
From
To
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