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| Type | Commercial Circular |
|---|---|
| Topic | refunds |
| Currency | Currency not verified |
passengers also subject to the condition that the ticket shall be cancelled online or online
Cancellation and Refund Rules for IRCTC Trains E-Ticket booked for IRCTC Trains can be cancelled online and refund will be granted by the system as per IRCTC Refund Rules, as follows: 1. Cancellation Charges for Confirmed Tickets The amount deducted is based on the time of cancellation and the status of your ticket at the time of cancellation. Detailed explanations are given below: a) If a confirmed ticket is cancelled online more than forty-eight (48) hours in advance of the scheduled departure of the train, a minimum per passenger cancellation charges shall be deducted at the flat rate as below: Class of Your Ticket Flat Cancellation Charges per Passenger Executive Class (EC) ₹240/- +GST AC Chair Car (CC) ₹180/- +GST b) If a confirmed ticket is cancelled online between forty-eight hours (48) and up to twelve (12) hours before the scheduled departure of the train, cancellation charges will be deducted as follows: 25%(Twenty Five percent) of the fare subject to the minimum cancellation charge referred to in clause 1(a) plus GST applicable for all AC Classes c) If a confirmed ticket is cancelled online within twelve (12) hours and up to four hours before the scheduled departure of the train, cancellation charges will be deducted as follows: 50%(Fifty percent) of the fare subject to the minimum cancellation charge referred to in clause 1(a) ) plus GST applicable for all AC Classes d) No refund of fare shall be admissible on the tickets having confirmed reservation in case ticket is not cancelled online or TDR not filed online up to four hours before the scheduled departure of the train 2. Cancellation Charges for Waitlisted Tickets a) In case a wait-listed ticket is cancelled online, the refund of fare shall be made after deducting the cancellation charge of ₹ 20/- +GST per passenger, if the ticket is cancelled online up to four hours before the Scheduled Departure of the Train. b) If all passengers on a ticket remain on waiting list after first charting, user need not cancel such tickets. Such tickets will be cancelled automatically through the system, and the full refund will be credited back, without deducting any cancellation. 3. Cancellation Charges for Partially Confirmed Tickets a) In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on waiting list, full refund of fare, less cancellation charge of ₹ 20/- +GST per passenger, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be cancelled online or online TDR shall be filed for all the passengers up to four hours before the Scheduled Departure of the Train. b) In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on waiting list, full refund of fare without deducting cancellation, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be cancelled online or online TDR shall be filed for all the passengers after first charting and up to thirty minutes before the scheduled departure of the train. c) In case of party e-ticket or family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on the list of waiting list, then in case of passengers in waiting list not travelling, a certificate shall be obtained by travelling passengers from the ticket checking staff to that effect and refund of fare shall be processed online through TDR, indicating the details of the certificate issued by ticket checking staff and the online TDR shall be filed up to seventy-two (72) hours of actual arrival of the train at passengers' destination and the original certificate issued by ticket checking staff shall be sent through post to Group General Manager/IT,
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