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| Type | NFR Policy |
|---|---|
| Topic | freight |
| Currency | Currency not verified |
Urban II - 10 4* 15 In case of payment, a Claims Inspector should verify the case, which will be approved by the
MULTI DISCIPLINARY ZONAL TRAINING INSTITUTE Southern Railway TIRUCHCHIRAPPALLI Refresher Course for Commercial Supervisor and Inspectors Commercial Theory Copyright © 2024 by MDZTI/TPJ All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to the publisher INDEX S.No. Topic Page 1 Theory of Rates and Its Salient features 1 2 Traffic survey 11 3 Opening and Closing of Halt station 13 4 Comprehensive Instructions on Passenger Amenities 14 5 Railway users consultative committee 17 6 Public complaints 21 7 The consumer protection Act 1986 23 8 Integrated passenger information system 25 9 Rules regarding Ticket Checking 26 10 Railways act 1989—some provisions 30 11 Commercial inspections 32 12 Catering policy 2017 36 13 Policy for water vending machine, ATM ,multipurpose stall ,Pay and Use toilets 38 14 Non fare Revenue 44 15 ICMS,IRPSM,IRMMS,IREPS 54 16 General rules for booking, conveyance & delivery of Luggage and Parcel 58 17 Modified comprehensive parcel leasing policy – MCPLP 69 18 Functioning of FOIS 76 19 Working of In Motion Weigh Bridge 78 20 Marketing and Sales Organization in Indian Railway 81 21 Dedicated freight corridor 113 22 Claims 118 1 THEORY OF RATES Theory of Rates General Principles of Railway Rating Policy. Indian Railways carry a heterogeneous variety of goods; raw materials, finished products, perishables, goods in bulk and in bags, liquids, articles of high and low value, fragile and dangerous goods, building materials of kinds, medicines, chemicals and drugs, clothing, footwear and essential foodstuffs; and in fact every article and commodity that, either directly or remotely, enters into the daily existence of the average person. To fix the charges for the transportation of these diverse varieties of goods, over different distances and under varying conditions, is clearly a matter of great complexity and cannot obviously be reduced to an exact scheme. There are, however, several broad principles which determine not only the method of charging but also the general level of rates for the various commodities, an understanding of which is indispensable to a study of the Goods Rates Structure of the Indian Railways. One such principle is commonly referred to as charging "what the traffic will bear", i. e. fixing the charge for each variety of goods according to its ability to pay for transportation. This is also called the 'value of service' principle. In this way, goods of high value are made to pay more, so that commodities and articles of low value, including foodstuffs and industrial raw products, may be carried at lower rates. This is eminently equitable and it is from this principle of charging "what the traffic will bear" that the Railways derive sanction for the practice of classifying commodities into different groups, within each of which a sufficient degree of affinity of transportation and economic characteristics can be found to justify the application, to each group, of a different scale of basic rates. Another basic principle of rating which is receiving increasingly greater attention is that of the 'Cost of Service'. Thus, caking the two principles together, each variety of goods should be charged no more than it can ordinarily afford to pay for transportation and, by and large, no less than it costs to move it. For applying this criterion, duo cognizance has to be taken of the factors affecting the ability of commodity to pay for transport viz. – (a) value in relation to weight, (b) uses, (c) stage of manufact
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