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Strategie Preparedness for Events with High Passenger Footfll

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TypeCommercial Circular
Topicgeneral

Summary

Strategie Preparedness for Events with High Passenger Footfll ‘operations during such high-ootall events In view of recurring high passenger footfall

Text of the circular

= OF INDIA (भारत सरकार, ८
Sena ० Ga) am
RAILWAY BOARD (tad बोर्ड, =

No, 2028776-Vi4it [New Delhi, datedo) 05.2025

‘The General Managers,
All Zonal Railways

‘Sub: Strategie Preparedness for Events with High Passenger Footfll

Indian Railways regularly experiences significant passenger surges due to both fixed
calendar events and predictable gatherings such as local festivals, melas, recruitment
‘examinations, and sports events, These oeeasions offen reslt in overcrowding at railway
Sstaons and teins, leading to operational challenges such as dificulty in managing crowd
movement, inconvenience to bona fide passengers, potetial stampede-like situations, an
‘ncreied demand for additonal tain services, et

2. ० ensure fill preparedness and efficient crowd management daring such evens itis
Imperative to adopt a well-coordnated strategy at the divisional level. As a first step, cach
division must prepare a detailed lst of upooming evens with an assessment of expected
crowd size and thei likely impact oa railway operations. This proactive approach wil help
all concemed departments and officers remain well-informed and equipped to address
‘operational challenges efetively

Managers (St. DCMs) and Senior Divisional Seerty Commissioners (Sr, DSCs) to jointly
‘compile this lista least tree weeks in advance on cootinuous basis. Additionally, they
ust conduct a realistic assessment of expected crowd moverent, its likly impact on the
nillay system, and potetial disruptions to train operations. Such assessments should take
into account key fists sch a5 passenger origination and destination patterns, challenges
faced during past events, and existing preparedness measures,

3. Accordingly, divisions should be advisod to diect Senior Divisional Commercial

4. ० effectively handle these scenarios, joint setion plan should be developed in
‘coordination with the Operating, Commercial, Security, and other relevant deparimeats. The
action plan must encompass essential provisions suchas designated holding aeas for crowed
‘management, the operation of special trains, deployment of additional security personnel,
‘opening of supplementary ticket counter, ensuring effective लि checking ee to prevent
‘unauthorized persons fom using the एच services, अप

5. Given the importance of these measutes in ensuring smooth passenger movement
and enhancing sifety, necessary instructions may’ be issued 10 all coacered for immediate
implementation. Close monitoring, periodic reviews, and proactive coordination among
‘departments wil be essential in mitigating any disruptions and maintaining seamless railway
‘operations during such high-ootall events In view of recurring high passenger footfall
during events such as recruitment examinations, melas, festivals, and other predictable
ब्लॉक, it is imperative to proactively devise a coordinated strategy for crowd
‘management and passenger safety

xe poke Gra
(Shivendra Shukla) (Gacviviya Mayes
हर्ट Ditecion PM Inspector General HQ

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