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Circularreservation

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Type	VCRC archived Railway commercial circular / manual
Topic	reservation
Archive source	vcrc.in

Summary

counter within 3 months from date of journey {Instead of extant cule of upto scheduled

Text of the circular

(sie 24°") GOVERNMENT OF INDIA) ("7 14742) MINISTRY OF RAILWAYS) ("4 47? RAILWAY BOARD)

ला Psa ds 1 10 yrs लेवल 3 ता विद कि लाल aways उस तह या हि ns web RIS aS ते गला case

te-fund of ticket

Ths relaxation is for 3 months Journey penod ie from sist विज, hs une een

1 CASE 1- Train cancelled by Railways for pourney Pend oo March 2 tst june posed

* Refund across counter can be faken on submission of ‘ket upto fathrer: months

fram date of journey (Instead of extant rule of ये लिंक हित tading day et पा एन

2) CASE 2. Train NOT cancelled Passenger does NOT want te perfarm PE ey

* TDR ( Ticket Deposit Recerpt) can be filed within 3 months trom date cf journey at the

station (Instead of extant rule of 3 days)

* TDR can be submitted to CCO; CCM Clams office for getting the refund with 61) days of filing of TDR subject to verification from Train chart (Instead of extant rule af 10

days)

3) For passengers who want cancel ticket through 139 can get relund actoss the counter within 3 months from date of journey {Instead of extant cule of upto scheduled departure of the train)

PASSENGERS ARE ADVISED TO AVAIL THE FACILITY AVOID COMING 10

RAILWAY STATION DURING SPREAD OF VIRUS

Ensure action accordingly and confirm Also Wide publicdy : oy _

regard Alan

~ (Shelly Sivastavas Director Passenger Marketing III g ‘ Railway Board

corara New eth: dated 2103 2020

for de punbety through different med sformation System cCRIS) Shanak

yaPan mean Nanernal

, ‘or necessary Software changes

+ Statesmans House B-148 Bartakhambha Road New Oetni 2 8°agre Director Karkan Railway Corporation Lid Relapur Bhavan Plot No 4 secte’ 11 CBD Belapur. Naw Mumbar 400 014

— iShelly Srivastava

Director Passenger Marketing II!

Railway Board

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