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| Date | 2025-01-06 |
|---|---|
| Type | Commercial Circular |
| Topic | concessions |
Training Title: Sensitization Training Program on Persons with Disabilities
MDZTI/DWR/SWR Sensitization training program on Persons with
Disabilities(PwD)/ (Divyangjan) Matters
1
January, 2025 Compiled by Shri. Brahma Reddy.K
MDZTI/DWR/SWR Sensitization training program on Persons with
Disabilities(PwD)/ (Divyangjan) Matters
2
January, 2025 Compiled by Shri. Brahma Reddy.K
MDZTI/DWR/SWR Sensitization training program on Persons with
Disabilities(PwD)/ (Divyangjan) Matters
3
January, 2025 Compiled by Shri. Brahma Reddy.K
MDZTI/DWR/SWR Sensitization training program on Persons with
Disabilities(PwD)/ (Divyangjan) Matters
4
January, 2025 Compiled by Shri. Brahma Reddy.K
MDZTI/DWR/SWR Sensitization training program on Persons with
Disabilities(PwD)/ (Divyangjan) Matters
5
January, 2025 Compiled by Shri. Brahma Reddy.K
1.Introduction & Objectives
1.1. "Understanding Disability"
1.2. Who are the persons with Disabilities PwDs/Divyangjan ?
Introduction, Objectives:
1. Welcome and introduction, Different passenger stakeholder groups of
Indian Railways:
Objective:To sensitize Indian Railways employees towards the needs and
rights of Persons with Disabilities (PwDs), Divyangjan, and to equip them
with the necessary skills and knowledge to provide accessible and assistive
services.
2. Instructor’s
activity:
"Understanding
Disability",
Who
are
PwDs/Divyangjan ?
3. Setting the prime objective for the training program
4. Understanding Disability and Accessibility
5. Overview of the Rights of Persons with Disabilities Act, 2016
6.Sugamya Bharat Abhiyan, also known as the Accessible India Campaign,
Here is a brief introduction to sensitize Indian Railways employees towards the needs
and rights of Persons with Disabilities (PwDs), Divyangjan:
Introduction
As part of Indian Railways' commitment to inclusivity and accessibility,
it is essential to sensitize employees towards the needs and rights of Persons
with Disabilities (PwDs), also referred to as Divyangjan. This initiative aims
to promote awareness, understanding, and empathy among employees to
provide better services and ensure a barrier-free travel experience for PwDs.
Objectives
MDZTI/DWR/SWR Sensitization training program on Persons with
Disabilities(PwD)/ (Divyangjan) Matters
6
January, 2025 Compiled by Shri. Brahma Reddy.K
1. To understand the needs and rights of PwDs
2. To recognize the challenges faced by PwDs in accessing Indian Railways
services
3. To develop empathy and positive attitudes towards PwDs
4. To learn about the accessible facilities and services provided by Indian
Railways
5. To understand the role of employees in providing assistance and support to
PwDs
Key Areas of Focus
1. Accessibility and infrastructure
2. Communication and interaction
3. Assistance and support services
4. Concessions and privileges
5. Emergency evacuation procedures
Expected Outcomes
1. Increased awareness and understanding of PwDs' needs and rights
2. Improved attitudes and behaviors towards PwDs
3. Enhanced knowledge of accessible facilities and services
4. Better equipped to provide assistance and support to PwDs
5. Contribution to creating a barrier-free and inclusive travel experience for
PwDs
Target Audience
MDZTI/DWR/SWR Sensitization training program on Persons with
Disabilities(PwD)/ (Divyangjan) Matters
7
January, 2025 Compiled by Shri. Brahma Reddy.K
All Indian Railways employees, including:
1. Station masters and station staff
2. Train managers and train sta
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