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Syllabus for selection to the merged category of Chief Commercial- cum-Ticket Supervisor in Level-6 against 75% PRQ Quota-reg

RBE No. 28/2018 · 2018-02-22
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Circular numberRBE No. 28/2018
Date2018-02-22
TypeCommercial Circular
Topicfreight

Summary

Syllabus for selection to the merged category of Chief Commercial- cum-Ticket Supervisor in Level-6 against 75% PRQ Quota-reg Management System,Terminal Peripheral Management System,Parcel Management

Text of the circular

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PBC No. 150/2024

CGap

दक्षिण रेलवे Southern Railway
प्रधान मुख्य कार्मिक अधिकारी कार्यालय
Office of the Principal Chief Personnel Officer

प्रधान कार्यालय, कार्मिक विभाग, da-600003
Headquarters, Personnel Department Chennai-600003

acit K
Amrit Mahotsav

No: P(S)563/III/IndentRRBComml./Vol.7 fesic/Dated: 02.08.2024

PCCM/ DRMs/PDA/ Dy.CPOs/ Sr.DPOs/ Secy to GM,
Chairman/RRB/MAS, TVC, Addl.Registrar/RCT/MAS,
Principal MDZTI/TPJ

Sr. DPOs/DPOs/SPOs/APOs of HQ/Divisions.

fasa/Sub: Syllabus for selection to the merged category of Chief Commercial-
cum-Ticket Supervisor in Level-6 against 75% PRQ Quota-reg.

Ref: (1) Railway Board’s letter No. E(NG)I-2016/PM1/12(pt) dated 22.02.2018.
(RBE No. 28/2018).

(2) Railway Board’s letter No. E(NG)I-2019/PM1/14 dated 28.06.2023.
(RBE No. 85/2023).

kak

The syllabus for selection to the merged category of Chief Commercial-cum-Ticket

Supervisor in Pay Matrix Level-6 against 75% Promotional Quota is enclosed for information
guidance and necessary action

Railway Board’s letters cited under reference have been circulated as PBC
No.27/2018 and PBC No. 136/2023 respectively.

This has the approval of the competent authority.

संलग्रक/7101. 4 pages

op ०२/०१/१९४५
(VIPIN SAINI)
Dy. CPO/HQ/O/MAS
प्रमुकाधि/॥*01' Principal Chief Personnel Officer.

प्रतिलिपि/ 009४ to: The General Secretary/SRMU
The General Secretary/AISCTREA
The General Secretary/AIOBCREA
The General Secretary/NFIR
IT Section/PB/HQ - to upload on the SR website.

Vi.

Syllabus Suggested for Selection to the merged category of ८.15: Suggested for Selection to the merged category of Chief
Commercial-cum-Ticket Supervisor (Level 6) Supervisor (Level 6

Traffic न Commercial

Coaching

General कर hild
Class of accommodation, Books of reference, guidelines for charging of fare, cnl
fare, Rounding off of fare. Station Development Fee. Private Cash Declaration.
Tickets.

Unreserved Ticket system UTS, UTS on Mobile, Tickets - Computer Printed Ticket,
Season tickets, e-ticket, Circular Journey Ticket, Platform Ticket, Supplementary
Charge Ticket, Cloak Room Ticket, Retiring Room Ticket, ATVMs.

Ticketing through Agents डर

JTBS, Halt agent, STBA, YTSK, India Post Passenger Reservation System, Non
Rail HeadPRS, RTSA & IRCTC Agents.

. Reservation —

Reservation Rules, Reservation Quotas, Reservation charts,Foreign Tourist Quota,
Upgradation, VIKALP, Tatkal Ticket, Premium Tatkal, Ladies Quota,Divyangjan

Quota, OBHS Quota, VAT package quota Flexi and Dynamic fare system, Linking
of PNR, Bulk booking rules , Duplicate Ticket.

Changes in reservation - Boarding point chan

ge, Name change, Class change,
Postponement &Advancement of Journey.

Break Jourmey rules, Guard’s certificate, Different types of concession,

Military
Warrants & concession Vouchers, Police warrants, Jail warrants, ICRP, EX MP, Rail
Travel Coupons for MLA/MLC, High Official Requisition, Accredited Press
Correspondent, GST in ticketing.

. Different Types of Train —

Rajdhani, Duronto, Shatabdi Express, Garib Rath,

VandeBharat, Uday Express, Mahamana Express,
Express, Anubhuti coaches

Coaching Refund Rules -
Unused Unreserved Ticket & Unused R
Refund Rules, TDR, Cancellation of
Computerised Coaching Refunds Schem

€served Tickets, Abnor
PRS ticket throu
6 (CCRS), Coachin

mal circumstances
gh 139/Web/SMS, TDR,
g refunds,

Op

Vil. Ti Cc ing - |
| Benes phe less travel, Various checks to combat Ticketless travel, Tickets
Collected Register, Handing Over Memo, Gimlet, Guidelines for handling
Irregular travel, Charging ofunbooked Luggage and Partial Booked Luggage,
Traveling Ticket Examiner Lobby, HandHeld Terminal (HHT) .

Vill. Advance Coaching Policies :
Categorization of stations, Policy for opening and closing of Halt station, Passenger
Amenities, cleanliness of stations and Trains, Various Consultative Committees,
Facilities for woman passengers, Divyangjan, Sr.Citizen and Military Personnel etc.,
Cloak room, Retiring Room, waiting rooms, IVRS,” PA system, Touch 

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