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| Type | Commercial Circular |
|---|---|
| Topic | ticket-checking |
| Directorate | Traffic Commercial |
| Currency | Currency not verified |
. Procedure to be followed In, regard to permission for name change on the.staff concerned will use his ID for change of name, sex, age of the passengers Concerned
5 alata Were Weatern Rallway Divisional office, Commercial Section, Mumbal Central. No, C/436/PRS/NAME CHANGE Sane Dt. 26.04,2018 न ontrol, GTR, ADH, BVI, PLG, BL, ST, VYA, NDB, AN (Message to be conveyed to all concerned) Sub: . Procedure to be followed In, regard to permission for name change on reserved tickets, Ref: Guldelines recelved from HQ office vide letter no. C 436/7/7 Vol VI dt. 25/04/18 (enclosed), With reference to the above, it 15 hereby informed that the existing procedure of approval by Sr. DCM for name change on reserved tickets has been revised by HQ arid the permission can now be granted by any Gazetted Officer of the concerned Division, of Traffic Commercial Department only, or any ARM, Station Director as well as SM (Gazetted) posted at stations. At stations where no Gazetted Officers: are posted, name change can be done at locations/PRS after repeating the name change request to CMi - Control telephonically wherein CMI — Control will obtain: approval/decision of the Gazetted Officer posted at the Division and convey the same to the concerned CERS who will then effect the name change in the system. All such requests will be recorded by CMI Control and submitted to ACM - (R) or Concerned Officer on the next working day in the following format: ; PNR Number Name of Transferor ‘Name of Transferee Relation Post-facto approval for all name change permissions given telephonically, will be obtained by the concerned CERS by forwarding such applications along with coples of relevant documents (one set to be maintained for record at station), to Division Office. The records of the name change done at all stations are to be preserved for a period of atleast six months in the above format along with the applications and_all relevant documents. A monthly report of name change in the same format will be forwarded by all stations to Sr. DCM - BCT. The Commercial Officers/CMIs of Division will regularly check the registers while conducting inspection of the Reservation Offices. A report will be generated by Division Office of all Name Change done at each location ona daily basis to keep watch on It. In case any irregularity Is found by Divislon during test check stern action will be taken against the staff concerned who has misused thls facility. Points to be noted: 1. Change of name will not be permitted on Concesslonal tickets or Waltlisted tickets, 2. Quota reserved for particular category of persons cannot be transferre not fall in that category (LD quota, SS quota, etc.) 3. The facility of name change Is permitted In following 5 conditions: d to persons who dé lod & Applicant re scheduled departure of the train, on letter of appropriate ane (an authority approving the officla ae of the Government Servant concerne तर 24 hours before scheduled departure OF the train, on application of person essing reserved seat/berth (guardian In case © minors). Per Name of Part befo Where passenger Is a Government cee बिन a ape proceeding on duty - to another Governmen servant proceeding on duty Where passenger holding confirmed seat/berth wants to transfer the same - to a member of his Sr. family (Relation with person having reserved seat/berth should be of Mother, Father, Brother, Sister, Son, Daughter, Husband/ Wife arture of Where passengers are a group Students of a| 48 hours before Se a ret of the recognised government Institution - to another | the hath on applicatlo student of th ; Institution. e same Institution fore scheduled departure of iv | Where Passengers are a Group of Cadets of NCC | 24 hours b é - to any other cadet. ही थ the train, on application from any officer who 15 the Head of the grou V | Where Passengers are members of a Marrlage | 48 hours before scheduled Gees की ** | Party - to another member of the Marriage |the train, on application from. per Panes deemed to be head of the marriage party: ** (for Ili, iv and v above) : ‘ - Provided that any such request for change shall
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