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Discontinuation of feeding random number for cancellation of PRS Tickets

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Discontinuation of feeding random number for cancellation of PRS Tickets Sub:- Discontinuation of feeding random number for cancellation of PRS Tickets.

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वररिष ममंडल ववाणणिज्य प्रबमंधक कवा कवायवार्यालय, अमददपदरिवा, नरिरोडवा रिरोड, अहमदवाबवाद- 382345 पणश्चिम रिरलवर, अहमदवाबवाद ममंडल, Sr.DCM Office, Amdupura, Naroda Road, Ahmedabad - 382345 Western Railway, Ahmedabad Division Email: [email removed] No. C 157/1/PRS Vol XV (computer no. 397259) Date:21/06/2023 All DCMIs/CMIs- ADI Division.

All CRSs-ADI Division.

All UCP In-charges-ADI Division.

Sub:- Discontinuation of feeding random number for cancellation of PRS Tickets.

Ref:- ACM(PM)-CCG’s letter no. C 157/7/PRS/Policy/5349 dated 20/06/2023.

Apropos to above subject, please find enclosed herewith copy of HQ’s letter under reference in connection with discontinuation of feeding random number for cancellation of PRS Tickets.

This is for your kind information and necessary action.

Encl: As above.

(Manoj Verma) ACM-CHG For,Sr.DCM-ADI File No.WR-ADI0COMM(8PRS)/1/2020-O/o SR DCM/ADI/WR

Headquarter Office Commercial Department Churchgate, Mumbai: 20.

No. C 157/7/PRS/Policy/5349 Date: 20/06/2023 Sub : Discontinuation of feeding random number for cancellation of PRS Tickets.

Ref : Railway Board’s letter No. 2023/TG-I/20/53 dated 19/06/2023.

****** A copy of Railway Board’s letter No. 2023/TG-I/20/53 dated 19/06/2023 advising discontinuation of the concept of feeding random number at the time of cancellation of reserved tickets at PRS counters for simplification of the procedure is enclosed for information & necessary action.

Divisions are requested to issue necessary instructions to all concerned and also keep watch on abnormal cancellation of PRS tickets and report the discrepancy if any to this office.

Encl. (As above) (Gajendra Trivedi) ACM (PM) For PCCM File No.WR-HQ0COMM(PPRS)/1/2020-O/o CCM(PM)/HQ/WR 4063816(1)/2023/O/o CCM(PM)/HQ/WR 727

GOVERNMENT OF INDIA (भारत सरकार) MINISTRY OF RAILWAYS (रेल मंतालय) RAILWAY BOARD (रेलवे बोड) No.2023/TG-I/20/53 New Delhi, dated 19.06.2023

Principal Chief Commercial Managers, All Zonal Railways.

Managing Director, CRIS, Chanakyapuri, New Delhi – 110021.

Sub: Provision of random number powers for the purpose of cancellation of PRS Tickets.

As per extant practice, random number is required to be fed while cancellation of ticket through computerised Passenger Reservation System (PRS) counters. A reference has been received from a zonal Railway highlighting the operational hurdle arising out of feeding of random number printed on PRS ticket in the system during the cancellation of ticket and has suggested to do away with random number.

2 The matter has been examined in this office and it has been observed that the concept of random number was introduced prior to introduction of the present refund rules of 2015. The present refund rules do not normally allow for refund after preparation of 1st chart in case of confirmed tickets and after 30 minutes before the departure of train in case of waitlisted/ RAC tickets. Accordingly it has been decided that concept of feeding random number at the time of cancellation of reserved tickets at PRS counters may be discontinued for simplification of the procedure of cancellation of tickets. CRIS and zonal Railways will keep a watch and report any discrepancy which will come to their notice.

3. Necessary instructions may be issued to all concerned accordingly.

(Sanjay Manocha) Director Passenger Marketing-II Ph. No.:011-23047367 Email id: manocha.421sanjay@gov.in 4th Floor, Room No: 415-A Railway Board ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Rail Bhawan, Raisina Road, New Delhi-110001

2023/TG-I/20/53 I/3070455/2023 4063816(1)/2023/O/o CCM(PM)/HQ/WR 728

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