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| Circular number | No. TC-1/2003/2020/Refund |
|---|---|
| Date | 2020-06-22 |
| Type | Commercial Circular |
| Topic | refunds |
| Directorate | Traffic Commercial (Coaching) |
Refund of the tickets booked in regular time-tabled trains in operations prior to lock down desired that aij the tickets booked for the regular time-tabled trains time-tabled trains for the
ty GOVERNMENT OF INDIA (भारत सरकार) _MINISTRY OF RAILWAYS (रेल मंत्रालय) (RAILWAY BOARD) (रेलवे बोर्ड) He ok se मी ak F No. TC-1/2003/2020/Refund Corona New Delhi, dated 22.06.2020 The Principal Chief Com mercial Managers, All Zonal Railways. Sub: Refund of the tickets booked in regular time-tabled trains in operations prior to lock down. Ref: i. Message No. DTP/2020/05/025 dated 11.05,2020. ii. PC-11/2003/2020/Refund Corona dated 13.05.2020. l. Vide above referred message of Coaching Directorate, regular time- tabled passenger services including Mail/Express, Passenger and Suburban services have been cancelled until further advice. ं 2. Vide letter of even number dated 13.05.2020, instructions were issued for cancellation & full refund of tickets booked in the regular time-tabled trains booked for journey upto 30.06.2020. Competent authority has further desired that aij the tickets booked for the regular time-tabled trains time-tabled trains for the journey date from 01.07.2020 to 12.08.2020 may also be cancelled and ful! - refund generated as per provisions referred to in the letter at (1) above Le. TC-T1/2003/2020/Refind Corona dated 13:05.2020.. . 3. Special Rajdhani & Special Mail/Express train services started w.e.f, 12.05.2020 & 01.06.2020 respectively shall, however, continue to operate. . «9 Director Passenger Marketing ' Railway Board Copy forwarded for information and necessary action to: i. MD/CRIS, Chanakyapuri; New. Delhi. : i. CMDARCTC, 11" Floor, Statesman House, B-148, Barakhambha Road, New Delhi-1 Scanned with CamScanner GOVERNMENT OF INDIA MINISTRY OF RAILWAYS Y BOARD RAILWAY BOARD. FAX/COIS MAIL ISSUED ON 25.06.2020 THE GENERAL MANAGER COPY TO INDIAN RAILWAYS —_—_—_—_—_PCOM & CPTM/INDIAN RAILWAYS & /KRCI Message no, DTP/2020/06/168 Sub: Refund of the tickets booked in regular time tabled trains in operation prior to Lock down-cancell auon in ICMS to enable refunds-regarding Ref: F.No. TC 1/2003/2020/Refund Corona, New Delhi dated 22.06.2020 of Director Passenger Marketing, Railway Board. (copy enclosed) Vide above referred letter of commercial Directorate, it was. instructed that all tickets booked for the regular time-tabled trains for journey d ates from 01.07.2020 to 12.08.2020 may be cancelle d and full refunds generated. In order to facilitate refunds, it is instructed that these trains be cancelled in ICMS by Zonal Railways. The special Mail/Express trains Shall continue to be operated ) Zonal Railways are advised to ensure immediate compliance of the above instructions. Confirm action taken. , : REDDY/RAILWAYS (.) A VC) Director/ /Punctuality _ Railway Board Copy to: AM/Traffic, AM/Commercial, AM/T&C, EDPM, MD/IRCTC, ED/IP, PS/CRB, PPS/MT, PPS/MRS, PPS/MTR, PPS/FC, PPS/ME, PPS/MS and PPS/AM Staff. Scanned with CamScanner
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