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| Circular number | No.2020/TG-V/6/1 |
|---|---|
| Date | 2020-10-21 |
| Type | Commercial Circular |
| Topic | ticket-checking |
| Currency | Currency not verified |
Smooth functioning of Computerized TTE Lobbies & HHTs Sub: Smooth functioning of Computerized TTE Lobbies & HHTs.
GOVERNMENT OF INDIA (भारतसरकार) MINISTRY OF RAILWAYS (रेलमंत्रालय) (RAILWAY BOARD) (रेलवेबोर्ड) No.2020/TG-V/6/1 New Delhi, dated 02 .07.2021 Principal Chief Commercial Manager, All Zonal Railways, Sub: Smooth functioning of Computerized TTE Lobbies & HHTs. Please refer to this office letter of even no. dated 16.0.12020, 12.03.2020 & 21.10.2020 wherein the guidelines for ensuring 100% digitalization of working of TTE Lobbies were issued. [t was also desired that Zonal Railways should rectify the deficiencies of physical infrastructure in the TTE Lobbies to ensure its 100% digitalization. Instructions have also been issued regarding proliferation of Point of Sale (POS) machines from time to time. In order to streamline the working of ticket checking staff & to promote digitalization, cashless & contactless ticket checking and to provide better onboard experience to passengers, smooth functioning of HHTs, POS machines and computerized TTE lobbies (wherever provided) at all train manning HQs is required. It is, therefore, requested that necessary instructions may please be issued to all concerned to ensure smooth functioning of HHTs, computenzed TTE lobbies as well as POS machines at all locations. \ रु one w~ 2 ipul Singhal) Director Passenger Marketing Railway Board.
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