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Correspondence with Railway Board during pandemic COVID 19 and thereafter

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Correspondence with Railway Board during pandemic COVID-19 and thereafter All concerned may be advised to please send the letters/references complete in

Text of the circular

MINNISTRY OF RAILWAYS RAILWAY BOARD New Delhi No.2020/TC(CR)/505/04/Corres Dated: 01 .06.2020 PCCMs PCOMs

All Indian Railways

Sub: Correspondence with Railway Board during pandemic COVID-19 and thereafter

As we are all aware of the prevailing conditions due to pandemic COVID-19 and the emphasis on adapting to new normal, it is advised that all Zonal Railway references and correspondence to Railway Board on subjects pertaining to Rates directorate may please be sent through e-mail only. Physical dak must be discouraged.

All concerned may be advised to please send the letters/references complete in all aspects with due approval of competent authority as per extant guidelines. The subject of e-mail may be paid attention to, so as to clearly speak of the matter it pertains to. Similarly, Zonal railway mail ID must be self-explanatory. For eg.

SECRFM@gov.nic.in or [email removed] etc. Each Zonal Railway may communicate with one mail ID only. The sorting and retrievability of mails shall go a long way in adding to efficient disposal. All mails may please be addressed to

[email removed]

Your cooperation is kindly solicited to ensure that efficiency is maintained

along-with safety.

1-620,

(Barjesh Dharmani)

Executive Director/Traffic Commercial (Rates) Railway Board

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