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| Circular number | No. 2011/TG-I/10/ATVMs/Facilitators/e-file |
|---|---|
| Date | 2025-03-28 |
| Type | Commercial Circular |
| Topic | uts |
Engagement of facilitators for issuing of unreserved tickets through ATVMS “The bonus on smart card recharge shall be @3% for journey upto
GOVERNMENT OF INDIA(भारत सरकार)
MINISTRY OF RAILWAYS (रेल मंत ालय)
RAILWAY BOARD(रेलवे बोड)
*****
No. 2011/TG-I/10/ATVMs/Facilitators/e-file New Delhi, dated 28.03.2025
Principal Chief Commercial Managers,
All Zonal Railways.
Sub: Engagement of facilitators for issuing of unreserved tickets
through ATVMS.
Ref: This office letter of even no. dated 29.02.2024.
****
In reference to the above cited letter, the extension of the facilitator
scheme for engaging retired Railway employees as facilitator and pilot project
for engaging outsiders as facilitator (both valid till 31.03.2025) has been
examined in this office.
1.1 Based on feedback received from Zonal Railways, it has been decided to
extend both the facilitator scheme for engaging retired Railway employees as well
as the pilot for engaging outsiders as facilitators till further orders on the extant
terms and conditions.
1.2 Zonal Railways shall furnish an annual feedback (Financial Year wise) of
the facilitator scheme in the following format by 30th April every year:-
S.
No.
Total no. of
unreserved
tickets issued
No. of
tickets
issued
through
ATVM
Tickets
issued
through
facilitators
(retired
Rly.
employees)
Tickets
issued
through
facilitators
(outsiders)
Bonus
given to
retired
Railway
employees
working as
facilitators
Bonus
given to
outsiders
working
as
facilitators
Bonus
given to the
general
public
Remarks ,if
any
2. It is informed that the extent of bonus to be given on smart card recharge
shall be governed by the extant guidelines issued from time to time including the
instructions issued vide No. 2024/TG-I/10/ATVM/Bonusonsmartcardrecharge,
dated 20.03.2025 (copy enclosed)
2011/TG-I/10/ATVM/Facilitators/e-file
I/3121373/2025
3. Necessary instructions may be issued to all concerned accordingly.
4. This issues in consultation with Finance Directorate of Ministry of
Railways.
DA: As above.
(Sanjay Manocha)
Director Passenger Marketing-II
Railway Board
Ph. No.:011-23047367
Email id: manocha.421sanjay@gov.in
4th Floor, Room No: 415-A
No. 2011/TG-I/10/ATVMs/Facilitators/e-file New Delhi, dated 28.03.2025
Copy to:
Dy. Comptroller & Auditor General of India, Railways, Room No. 224, Rail Bhawan, New
Delhi.
PFA & CAO, All Zonal Railways.
Director General of Audit, All Zonal Railways.
For Member Finance, Railway Board.
Copy forwarded for information & necessary action to:
1. CRB & CEO, M(O&BD), Member Finance Railway Board.
2. PS/MR, PS/MOSR (R), PS/MOSR(S) for information to MR, MoSR (D) and
MOSR(J).
3. ADV/MR, OSD/MR, OSD/Co-ordination/MR & Addl. PS/MR for information
4. PED(Vig), PED(A), EDTC(R), EDIP of Railway Board.
5. MD, Centre for Railway Information System (CRIS), Chanakyapuri, near National
Rail Museum, New Delhi for necessary Software changes.
6. MD, IRCTC, 2nd floor, Tower -D, World Trade Centre, Nauroji Nagar, New Delhi-
110029. (Nearest Metro: Bhikaji Cama Place).
7. Managing Director, Konkan Railway Corporation Ltd., Belapur Bhavan, Plot No.
6, Sector 11, CBD Belapur, Navi Mumbai- 400 014.
8. PCCM/Northern Railway, New Delhi for issue of necessary correction slips to
Coaching Tariff.
_______________________________________________________________________
Rail Bhawan, Raisina Road, New Delhi-110001
2011/TG-I/10/ATVM/Facilitators/e-file
I/3121373/2025
GOVERNMENT OF INDIA (भारत सरकार)
MINISTRY OF RAILWAYS (रेल मंत ालय)
RAILWAY BOARD (रेलवे बोड)
No. 2024/TG-I/10/ATVM/Bonusonsmartcardrecharge New Delhi, dated 20.03.2025
Principal Chief Commercial Managers,
All Zonal Railways.
GM/UTS, CRIS,
Chanakyapuri,
New Delhi-1100021.
Sub: Bonus on smart card recharge.
Ref: i. Commercial Circular no. 18 of 2018 .
ii. This office letters no. 2006/TG-I/10/P/ATVM dated
27.02.2015 and 22.12.2014.
At present, 3% bonus is given on recharge of ATVM smart c
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