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INVESTIGATION OF COMPLAINTS BY RAILWAY VIGILANCE
Circularstaff-establishmentOpen the third-party archive copy
| Type | VCRC archived Railway commercial circular / manual |
|---|---|
| Topic | staff-establishment |
| Archive source | vcrc.in |
Summary
All complaints against officers in SAG and above shall be put up to the General
Text of the circular
28 CHAPTER IV
INVESTIGATION OF COMPLAINTS BY RAILWAY VIGILANCE
401.
Introduction:
The genesis of any vigilance investigation can be traced to information received either through written complaints or what is known as source information (where a complainant does not want to commit his complaint to writing or wants to remain in the background). Common sources of the origin of complaints/information are listed in Paras 402 and 403 but these are illustrative, and not exhaustive.
402.
Complaints:
402.1 Complaints relating to corruption and malpractices may be received by the Vigilance Directorate of the Railway Board or by the Vigilance Units of the Zonal Railways and Production Units. These may comprise of complaints received from, or forwarded by :-
(a) Central Vigilance Commission.
(b) CBI and other police authorities when they do not intend to investigate the complaint.
(c) any railway administrative authority.
(d) Ministries and Departments of the Central or State Governments.
(e) The President’s Secretariat and the Prime Minister’s Office.
(f) MPs/MLAs/VIPs, individuals and social and other organisations.
(g) Complaints made under Public Interest Disclosure.
402.2 The pre-requisite for investigation of a complaint, barring certain exceptions, is that the complaint should be signed and contain the name and address of the complainant. Any complaint that does not bear the name and address of the complainant is an anonymous complaint. A complaint which does not bear the full particulars of the complainant or is unsigned or is not subsequently acknowledged by a complainant as having been made is a pseudonymous complaint.
403.
Source information:
403.1 Apart from written complaints, as mentioned in Para 402, information may be received verbally from any person, who does not want to give a complaint in writing. This is the most common method of receipt of source information. Apart from this, information relating to corruption and malpractices can also be gleaned from the following sources, which are also broadly classified under the heading of source information:-
29
(a) proceedings of both Houses of Parliament in which Members of Parliament may mention information in their possession.
(b) Reports of various Committees of Parliament, audit reports and departmental inspection reports.
(c) information appearing in the Media.
(d) Scrutiny of transactions reported under the Railway Services (Conduct) Rules, or scrutiny of the immovable and movable property returns.
(e) verifiable facts contained in anonymous or pseudonymous complaints.
(f) complaints received through e-mail.
404.
Registration of complaints:
Every complaint received by a vigilance unit has to be entered chronologically in the computerised vigilance data base available with each railway or production unit.
405.
Action on anonymous and pseudonymous complaints:
As a general rule, no action is required to be taken on anonymous and pseudonymous complaints. However, if it is proposed to investigate any verifiable facts, contained in such complaints, the matter has to be referred to the Railway Board, irrespective of the status of the employees complained against. Board will then consider the railway’s recommendation and if it is considered that the complaint merits investigation,Railway Board would, in turn, obtain CVC’s concurrence for investigation of such complaints.
Notwithstanding this procedure, where the Commission itself calls for a report on a complaint, even though it is pseudonymous or anonymous, it should be treated as a signed complaint and investigated. { CVC’s letter No.002/VGL/61 dated 23.9.03, circulated under Board’s letter No.2003/V-I/Comp/1/3 dated 17.11.2003}
406.
Examination of complaints:
406.1 Every registered complaint should be put up to the concerned officer, who will examine it and take action as follows:-
(i) if the complaint contains allegations which have no vigilance angle, the same should be forwarded for nec
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