CommercialPedia
Indian Railways commercial circulars and policies
GRIEVANCES FROM GOVERNMENT SERVANT ON SERVICE MATTERS
Circularstaff-establishmentOpen the third-party archive copy
| Type | VCRC archived Railway commercial circular / manual |
|---|---|
| Topic | staff-establishment |
| Archive source | vcrc.in |
Summary
Representations/Grievances from Government Servant on Service Matters — reiteration of instructions of DOPT issued vide OM F.No.11013/08/2013-Estt.(A-II]) dated 318 August, 2015 — reg representations by the Government servants and treatment of the representations by
Text of the circular
F.No.A-26017/152/2020-Ad.IIA Government of India Ministry of Finance Department of Revenue Central Board of Indirect Taxes and Customs North Block, New Delhi. Dated the 3" February, 2020. To, All Cadre Controlling Authorities under CBIC. All concerned officials/officers working under CBIC. Subject: Representations/Grievances from Government Servant on Service Matters — reiteration of instructions of DOPT issued vide OM F.No.11013/08/2013-Estt.(A-II]) dated 318 August, 2015 — reg Sir, I am directed to say that as per the existing instructions, wherever, in any matter connected with service rights or conditions, a Government Servant wishes to press a claim or to seek redressal of a grievance, the proper course for him is to address his immediate official superior, or Head of his office, or such other authority at the appropriate level who is competent to deal with the matter in the organization. 2. Further, PG Portal has been launched by the Government for redressal of grievances faced by general public. However, the Board has been receiving large number of grievances from Officers/Officials through PG Portal for redressal of administrative/Service matters. Such submissions of representations directly to other authorities bypassing the prescribed channel of communication, has to be viewed seriously and appropriate action should be taken against those who violate these instructions. In this regard, vide DOPT OM F.No.11013/08/2013-Estt(A-III) dated 31% August, 2015(copy enclosed) has clarified that it would include all forms of communication including through E-mails or public grievances portal etc. 5. The DOPT’s instructions issued vide aforesaid OM dated 31% August, 2015 are reiterated and these may be brought to the notice of all Govt. officials/Officers working under CBIC and appropriate action may be taken against those who violate these instructions. 4. This issues with the approval of Member (Admn), CBIC. Yours faithfully, yr DS Gaurav Shukla) Under Secretary to the Government of India Tele: 011-23095528 Encl: As above. Copy to: DG System, CBIC with a request to upload it on the website. F. No. 11013/08/2013-Estt.(A-II1) Government of India Ministry of Personnel, Public Grievances & Pensions Department of Personnel & Training Establishment A-III Desk BRK North Block, New Delhi Dated August 31, 2015 OFFICE MEMORANDUM Subject: Representation from Government servant on service matters - reiteration of instructions ~ regarding. The undersigned is directed to refer to O.M. of even number dated 6th June, 2013 wherein instructions have been issued on submission of representation by Government servants about their service matters. In spite of these instructions, it has been observed that Government servants including officers/ officials of para military forces and Army personnel continue to represent directly to the Prime Minister, Minister, Secretary (P) and other higher authorities, direct] y. Le As per the existing instructions, wherever, in any matter connected with his service rights or conditions, a Government servant wishes to press a claim or to seek redressal of 8 grievance, the proper course for him is to address his immediate official Superior, or Head of his office, or such other authority at the appropriate level who is competent to deal with the matter in the organisation. 3; Such submission of representations directly to other authorities by- Passing the prescribed channel of communication, has to be viewed seriously and appropriate disciplinary action should be taken against those who violate these instructions. This can rightly be treated as an unbecoming conduct attracting the provisions of Rule 3 (1) (iii) of the Central Civil Services (Conduct) Rules, 1964, It is clarified that this would include all forms of communication including through e-mails or public grievances Portal etc. (Conduct) Rules, 1964 Prohibiting Government servants from bringing outside influence in respect of matter pert
Extract shown above; the full text is available in the search app.
All staff-establishment circulars · Open this circular in the search app · Search all 6,275 documents