C
Commercialpedia Indian Railways commercial circulars and policies

grade work and super-grade work are borne by the siding owner Military Siding: It is constructed for exclusive use of Defence department. The list of…

Study materialfreight

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TypeCommercial Circular
Topicfreight

Summary

grade work and super-grade work are borne by the siding owner Military Siding: It is constructed for exclusive use of Defence department. The list of military sidings, the traffic for which they are opened, Siding charges to be collected, etc. are available in the Military Tariff After delivery of goods, the railway receipt should be cancelled with the remarks 'goods

Text of the circular

MULTI DISCIPLINARY ZONAL TRAINING INSTITUTE 
 
Southern Railway 
TIRUCHCHIRAPPALLI 
 
Pro. Commercial cum Ticket Clerk 
Goods Theory 
 
 
As on 1st November 2023

INDEX 
 
 
 
SNO 
 
 
TOPIC 
 
 
PAGE 
NO. 
1 
Introduction 
1 
2 
Forwarding Note 
7 
3 
WDRF 
8 
4 
Packing, labelling and marking 
12 
5 
Class Rates 
16 
6 
Weighment 
17 
7 
Delivery in the absence of original RR 
30 
8 
Open Delivery 
37 
9 
Demurrage charge 
41 
10 
Unconnected/Unclaimed goods 
49 
11 
Siding 
50 
12 
Transportation Products 
56 
13 
Freight Incentive Schemes 
58 
14 
Claims 
64 
15 
Luggage 
68 
16 
Parcels 
73 
 
Copyright © 2023 by MDZTI/TPJ 
All rights reserved. No part of this publication may be reproduced, distributed, or transmitted 
in any form or by any means, including photocopying, recording, or other electronic or 
mechanical methods, without the prior written permission of the publisher, except in the case 
of brief quotations embodied in critical reviews and certain other noncommercial uses 
permitted by copyright law. For permission requests, write to the publisher

1 
 
Introduction 
Indian Railways is the backbone of the country's logistics sector. We carry 
more than 1.4 Billon tonnes of freight traffic every year over a network of 68000 kms. With 
our network touching almost every nook and corner of the country, we play a crucial role in 
facilitating a balanced and inclusive socio-economic development of the country. We carry 
almost all commodities including bulk commodities like Coal, Iron ore, Iron & Steel, Food 
grains, Cement, Petroleum products, Fertilizer and other commodities carried in containers. 
We are proud to serve more than 9,000 customers. We are the most environment friendly 
mode of land transportation. Our commitment is competitive rates and timely delivery of 
cargo. Trains are not just the safest way to transport freight - they are also green and amongst 
the most energy efficient mode of transportation. Why? Because they generate up to 80% 
less CO2 and consume 75-90% less energy for freight traffic than road transport.Railway 
carries significant amount of nation's freight, and what we transport touches individuals in all 
walks of life. We do this while Reducing Carbon Emissions, Saving on Fuel Costs and 
Relieving Highway Congestion. Transporting goods by train also provides benefits to the 
environment beyond fuel efficiency and sustainability, it reduces supply chain costs, 
allowing Indian businesses to be more competitive in the global market. 
Commercial Terminology 
Business Hours: These are the hours where the goods and parcel offices are normally kept 
open for booking, delivery and for business transactions with the public. These timings should 
be displayed at a conspicuous place at the office/stations for the notice of the public. The 
normal business hours are 
 
Parcel office: 09:00 to 17:00 hrs 
Luggage office: Round the clock 
Goods shed: 06:00 to 22:00 hrs or round the clock as notified by Railway Administration 
 
Working Hours: These are the hours during which the goods shed works, for loading, 
unloading, repacking or transshipment of goods. Working and business hours are from 6.00 
hours to 22.00 hours in all Goods sheds. "Round the Clock' working can be introduced 
through notification at stations and sidings where the traffic is more. 
 
Station Master: Includes Station Superintendent, Goods / Parcel / Booking Supervisor or 
any other person who is in-charge of the Goods / Parcels / Booking Office. 
 
Commercial Staff: Includes the staff employed in joint duties of commercial and operating. 
 
Day: Starts at midnight and ends at midnight i.e., from 00:00 hours to 24:00 hours 
 
Month: A Calendar month 
 
Traffic: Traffic is anything carried by rail from one station to another. Goods traffic by goods 
trains and coaching traffic by Passenger carrying trains. 
 
Local Traffic: The traffic originating and terminating within the same railway.

2 
 
Through Traffic: Means traffic th

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