C
Commercialpedia Indian Railways commercial circulars and policies

ENHANCED CoACHiNg rEfuND SYSTEM

Study materialrefunds

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TypeCommercial Circular
Topicrefunds

Summary

ENHANCED COACHING REFUND MENU :- A QUICK LOOK ON FUNCTIONALITIES PROVIDED

Text of the circular

ENHANCED CoACHiNg rEfuND SYSTEM 
 
DISTRIBUTED SITES: 
Secundrabad  (Jun 2001)
Kolkata (Aug 2001)
Mumbai (Mar2003)
Chennai (Sep 2003)
Delhi (Aug 2004)
 
 
 
 
 
 
ENHANCED COACHING REFUND MENU :- A QUICK LOOK ON FUNCTIONALITIES PROVIDED  
     FOR EDR (TURNED UP/NOT    
     TURNED UP PASSENGERS)     
        FOR REGISTRATION OF TDR         
                  FILED CASES 
REPORTS PROVIDED TO RAILWAYS  
Project Name
Current Status
Expected Date of completion
Web-Enabled Enhanced Coaching 
Refund system 
Development Phase
Coaching Refund System  making Indian Railways IT enabled in Passenger Claims  
handling 
Benefits 
 
46000+ EDR fed per 
Day 
 
6500+  Automatic 
Registrations per 
Day   
 
 
 
Response Times: <1sec(local) ; 
<3sec(network) 
 
3000+ Trains 
 
System Availability : 23 hours per 
day  
 
System Uptime  > 99.5% 
 
 
8000+ Passengers 
getting Automatic 
Refund 
 
6000+ Cases are 
Processed in  Refund 
Offices  
 
 
Reduction 
in 
Disposal of TDR 
filed cases 
 
 
 
Fixed Asset Value: 
Same as that of PRS ( 
The expenditure and 
other assets of PRS 
and refund are 
common) 
 
Expenditure on Staff per Year: 
          Same as that of PRS 
 
Asset value:  
     Same as that of PRS 
2001-2004
        2005
      2009
       2011 
           2012 
 Implementation of 
Coaching Refund 
System 
Integration 
with PRS 
TDR filing/Auto 
Refund (EDR fed) 
E-tickets. 
Enhanced 
Coaching 
Refund. 
Auto  
Registration 
E-Tickets 
Zone-wise 
Implement
ation

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