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Commercialpedia Indian Railways commercial circulars and policies

E Office Doc Handling Guide

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TypeCommercial Circular
Topicticket-checking

Summary

Dispatch of Approved Draft as a Letter by email from e-Office itself

Text of the circular

GOVERNMENT OF INDIA 
MINISTRY OF RAILWAYS 
(RAILWAY BOARD) 
e-Office 
 
RECEIPT/DISPATCH DOCUMENT  
HANDLING GUIDE 
Issue- 10
th Jul, 2020 
C&IS Directorate 
 
A. Receipt Document Handling in e-Office 
1. Diarising Receipt: Converting Physical Document to e-Receipt  
2. Email Diarisation: Converting email & its attachments to e-Receipt 
B. Dispatch Document Handling in e-Office 
1. Dispatch of Approved Draft as a Letter by email from e-Office itself 
2. Dispatch by own email after Downloading Draft from e-Office  
 Physical sign on printed copy & Dispatch 
 e-Sign on downloaded letter & Dispatch 
***** 
 
A. Receipt Document Handling in e-Office 
1. Diarising Receipt: Converting Physical Document to e-Receipt  
CREATING RECEIPTS 
 Click 
 
 Upload PDF scan/doc 
 Fill Diary Details 
 * Red ones are mandatory in  
o 
 
o 
  
o 
 
 After creation, the receipt can be put in file or 
sent

2. Email Diarisation: Converting email & its attachments to e-Receipt 
EMAIL DIARISATION RECEIPT 
 After login to e-Office  Home page  Click 
on 
 
 While using e-File  Click on the User name on 
right-top corner  Click on 
 
 Type password and Sign in 
 Nic/Gov Mail “Inbox” opens 
 Open the email to be diarised  
 Scroll down to the end of the Mail 
 Click on 
 
  
 
 Status will show moved to eFile Application 
 
 
 Click on Home again and then go to File 
Management System  Receipts  
 
 
 
 Click on the concerned mail 
  Mail Body and Attachments (if any) will show 
 Select what all have to be diarised 
 Click on forward arrow  
 Click on 
 
 
 Fill Diary Details 
 * Red ones are mandatory in  
o 
 
o 
  
o 
 
 After creation, the receipt can be put in file or 
sent.

B. Dispatch Document Handling in e-Office 
1. Dispatch of Approved Draft as a Letter by email from e-Office itself 
Note- Attachment should be pre-attached while uploading Draft in e-Office 
 After the Draft Letter/Note has been approved by the competent authority, the following options are available in e-
Office to dispatch the letter/ote -  
DISPATCH BY EMAIL FROM e-OFFICE 
 
 
 Open ‘Approved’ draft  
 e-Signing can be done by DSC Sign or Custom Sign 
using the DSC 
 
 
e-Signing 
 
 -By default, Sign will appear at the left-
bottom of the document 
 
 
– Select the area and click DSC sign 
 
 2 Options of Dispatch after e-Signing or Without e-
Signing 
 
 is active - Click 
 
 is disabled 
 
 Click 
 
 Click 
 
 Fill the mail IDs of recipients in To, Cc and Bcc 
 “e-Signed Letter” is attached as PDF and 
“Attachments” if any, will also be attached to email. 
 Type text in the email body 
 
 Two buttons are available  
 
 
 
 email will be sent with letter.

 New pop up appears. 
 Fill desired action, description and Reply Due Date. 
 Click “For Self” if you want that notification 
regarding letter followup should come to you only. 
 Click “For Section” If notification should come to 
all the users in the section. 
 Click “Ok”. 
 Letter gets dispatched to mail IDs  
 Copy of letter will automatically get attached to 
“Correspondence” of e-File as Issued and a copy 
gets attached to Dispatch  Sent 
 
 
 
 
2. Dispatch by own email after Downloading Draft from e-Office  
PHYSICAL SIGN ON PRINTED COPY & DISPATCH 
 Open ‘Approved’ draft  
 Download the Pdf  
 Physical Signing 
 Print letter & sign in pen 
 Scan and upload in Pdf 
 Email the Letter in Pdf with attachments of enclosures 
of the letter. 
 To be Put in File after creating it as an e-Receipt by 
Diarising Receipt as detailed in Item A. 1. 
 
e-SIGN ON DOWNLOADED LETTER & DISPATCH 
 Open ‘Approved’ draft  
 Download the Pdf  
 E-Sign Sign in Acrobat Reader 
 Go to “Tools” Tab  Click “Certificates”   Click 
 
 Email the e-Signed Letter in Pdf with attachments of 
enclosures of the letter. 
 To be Put in File after creating it as an e-Receipt by 
Diarising Receipt as detailed in Item A. 1.

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