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| Type | Commercial Circular |
|---|---|
| Topic | general |
Display of correct Coaching information on Coach Guidance System, Railways have provided the Passenger information systems like Coach Guidance System and Train
i bd भारत सरकार हू“ रेल मत्रालय Azadi xa रेलवे बोर्ड, रेल भवन Amrit Mahotsav रायसीना रोड, नई दिल्ली-110001 GOVERNMENT OF INDIA —— MINISTRY OF RAILWAYS RAILWAY BOARD, RAIL BHAWAN. RAISINA ROAD, NEW DELHI-110001 No, 2020 Tele TOM 133521710) Dated 27.09.24 Genenil Manager, North Central Railway Sub: Display of correct Coaching information on Coach Guidance System, Ref: MoM with CRIS & RDSO No, 2020/Tele/TEM!1(3321710) dated 09.05.23 Railways have provided the Passenger information systems like Coach Guidance System and Train Indicators Boards at various stations which act as an important interfiiee between the Passengers and the Railways. The reliability of Train information being conveyed by such systems to passengers is very important and any gapyerror in the information displayed creates onvenienee for the passengers. Hence it is very important that the information for every stopping train displayed on such systems is correct and reliable. In view of above, CRB and CEO Railway Board has desired that due weightage be given by Railways to ehsure correct and reliable display of Train information on such systems. To achieve this, all Passenger Information system should be integrated with National Train Enquit ‘steM OM topmost priority for automatic display of Train information at stations. Passenger Information system complying with RDSO specifications revision 2 and 3 can be integrated with NTES using serial port. However, such systems are not able to display correct Coaching information ler Engine reversal and therefore require manual entry/checking after every Engine reversal. Further it is observed that such systems are very old and mast of them have outlived their codal life and therefore feed to be rephiced with Systems complying with जिला RDSO Specifications on topmost priority. Passenger Information system complying with RDSO specifications Revision-$ and above should always integrated with NTES using API based interface, which would then display correct coaching information even after Engine reversal and thus eliminating the need for any manual intervention. Under the direetions of CRB & CEO/Railway Board. a study was conducted on North Central Railway for checking the correctness of data displayed by such systems. As per the data received from this study (oopy enclosed) and analysed by CRIS, it has been observed that for some trains, either the train data was not fed by the user'train originating station, of incorrect coach configuration was entered. Such mistakes should be avoided and appropriate action need to be taken against the delinquent officials, Further it is desirable that at platforms where more than 6 reserved trains stop in a day. Coach Guidance Systems are installed for passenger canvenience. anti ai ग (समीरदीक्षित) अपरसदस्प/दूरसंचार Copy: 1. PSO CRB & CEORB for kind inform 2. General Managers’ All Zonal Railways (except NCR) for similar action on their respective Zonal Railway's. 3, AM Traffic Conn 4. MDICRIS for ext with NTES. WRailway Board ng Necessary support for integration of Passenger Information system
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