No official Railway Board PDF has been traced for this entry yet. The text below was read from the document held in the library.
| Type | Commercial Circular |
|---|---|
| Topic | reservation |
| Currency | Currency not verified |
cultures within a broad culture. The personality of the individuals within these sub-cultures is moulded by the customs, beliefs, rituals and religious faiths. Culture is a great educator of human beings, sometimes directly and sometimes indirectly when you look more closely at the judged person or
1
A HANDBOOK
ON
ETHICS,
PERSONALITY DEVELOPMENT,
LEADERSHIP,
SOFT SKILLS /CUSTOMER CARE,
MOB MANAGEMENT
&
STRESS MANAGEMENT
Compiled and narrated by :
R. Nagendra, B.Sc., B.Ed.,
Instructor/Stores/ MDZTI/SWR
2
ETHICS
The Dictionary meaning of Ethics is “ Moral
principles that govern a person's behaviour or the
conducting of an activity” (ನೆೈತಿಕತೆ or आचार संहिता ).
Railway board has launched ‘Mission Satyanishta’
to sensitize every Railway employee:
About need to adhere to Good Ethics and to
maintain High standards of Integrity at work
place.
Need and value of Ethics in Public and Personal
life
To deal with ethical dilemmas in Public and
personal life.
The policies of Indian Railways on Ethics and
Integrity and employees role in upholding the
same.
To develop inner governance through tapping
inner resources.
Need of Ethics in Public Administration:
Ethics provide accountability between the public
and the administration.
Adhering to a code of ethics ensures that the
public receives what it needs in a fair manner.
It also gives the administration guidelines for
integrity in their operations.
That integrity, in turn, helps foster the trust of
the community.
By creating this atmosphere of trust, the
administration helps the public understand that
they are working with their best interests in
mind.
3
Ethical
standards
considering
Railway
as
Logistics provider: Ethical standards to be
observed by Railway men when Railway is
considered as Logistics provider are as follows;
▪
Honesty
▪
Integrity
▪
Leadership and Respect for others
▪
Accountability-
Transparency,
Accuracy
and Timeliness, Audit trials of money
transactions
▪
Openness
▪
Fairness
▪
Selflessness and Non judgemental.
Ethical standards considering Railway as Customer
service organization: Ethical standards to be
observed by Railway men when Railway is
considered as Customer service organization are as
follows;
▪
Honesty
▪
Responsiveness
▪
Transparency
▪
Respect
▪
Value
▪
Loyalty
▪
A drive to solve problems
Hence, some common Ethical standards to be observed
are;
▪
Honesty
▪
Integrity
4
▪
Transparency, Accuracy, Timeliness
▪
Loyalty
▪
Openness/Fairness
▪
A drive to solve problems
Ethical code 1: Honesty
Honesty or truthfulness is a face of moral character
that connotes positive and virtuous attributes such
as integrity, truthfulness, straightforwardness,
including straightforwardness of conduct, along
with the absence of lying, cheating, theft, etc.
Honesty also involves being trustworthy, loyal, fair,
and sincere to the organization.
India is a developing country with most of the
population below poverty line. Railway Employees
are blessed ones who have better salary, neatly
framed rules and regulations to safeguard their
interests,
better
career
advancement
and
challenging job environment. Many of our brothers
are forced to work beyond their physical capacity to
meet the deadlines with half of the salary what a
Railway man gets. Still they work hard. Being a
Railwayman
itself
should
bring
a
sense
of
responsibility and a sense of duty. Honesty in
attending duty on time, performing the duties to the
entire satisfaction of self ( not administration)
treating all Railway men as family members and
attending to their concerns quickly will bring a
positive environment in
workplace and
that
positivity carries over to our families.
Be Prompt, Be Honest always at the service of
Nation.
Life of Great personalities:
5
Sir. M. Vishweshwaraya: Dewan of Mysore, Most
eminent Engineer of his times.
Sir. M. Vishweshwaraya: Soon after Visvesvaraya
became the Dewan, one of his relatives went to him.
He was a man whom MV liked and respected. He
was in Government service. He wanted a higher
post; that would have given him another fifty rupees
a
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