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| Type | Commercial Circular |
|---|---|
| Topic | reservation |
| Currency | Currency not verified |
continent ran over a stretch of 21 miles from Bombay to Thane. The idea of a railway to connect Bombay with Thane, Kalyan and with the Thal and Bhore Ghats inclines first occurred to Mr. George Clark, the Chief Engineer of the Bombay Government, during a visit to Bhandup in 1843 | RETURN JOURNEY TICKET | BLANK PAPER TICKET | M- TICKET | | CLOAK ROOM TICKET | |
**COACHING THEORY** 0 **Index** | | | | | --- | --- | --- | | **Sl. No.** | **Topic** | **Page No.** | | 1 | Organizational Structure of Indian Railways | 4 | | 2 | Functions & Duties of Commercial Department | 8 | | 3 | Books of Reference | 10 | | 4 | Classes of Accommodation & Fare Structure | 12 | | 5 | Charging of fare, Rounding of Fare & Combined Fare of Ticket | 14 | | 6 | Categorization of Railway stations | 15 | | 7 | Luxury Trains in India , 139 Helpline No.& NTES | 16 | | 8 | Kinds of Tickets | 19 | | 9 | Unreserved Ticketing System (UTS) & UTS On Mobile App. | 32 | | 10 | Jan Sadharan Ticket Booking Sewak (JTBS) | 37 | | 11 | Station Ticket Booking Agent (STBA) | 38 | | 12 | Yatri Ticket Suvidha Kendra (YTSK) | 43 | | 13 | Guard Certificate (GC) | 44 | | 14 | Concessions | 47 | | 15 | Break Journey Rules | 56 | | 16 | Reservations of tickets | 58 | | 17 | Reservation Quotas | 62 | | 18 | Modification of Reserved Tickets | 65 | | 19 | Change of Name | 66 | | 20 | Booking of Special Coach / Trains on Full Tariff Rates | 67 | | 21 | Block Reservation / Group Reservation | 68 | | 22 | e-Ticketing | 69 | | 23 | I-Ticketing / Mobile Ticketing | 70 | | 24 | Booking of Foreign Tourists | 71 | | 25 | Tatkal Reservation Scheme | 72 | | 26 | Up gradation of Passengers | 73 | | 27 | Alternate Train Accommodation Scheme (ATAS) (VIKALP) | 74 | | 28 | Refund Rules | 76 | | 29 | Ticket Deposit Receipt (TDR) | 84 | | 30 | Computerized Coaching Refund Scheme (CCRS) | 86 | | 31 | Duplicate Tickets | 87 | | 32 | Railways Act 1989 (Sec 49 – Sec 59) | 88 | | 33 | Railways Act 1989 (Sec 123 – Sec 129) | 89 | | 34 | Passenger Amenities at Station and in Trains | 91 | | 35 | Facilities to Ladies / Waiting Room | 92 | | 36,37&38 | Luggage, Forwarding Note, Booking of Dog & Cat | 93-95 | | 39 | Parcels & PCEV Charges | 99 | | 40 | Delivery of consignment in absence of PWB. | 107 | | 41 | Wharfage rules for Parcels and Luggage traffic. | 108 | | 42 | Ticket Checking, Hand Held Terminals (HHTs) & Ticketless travel. | 110 | | 43 | Un booked Luggage & Various Types of Ticket Checks. | 118 | | 44 | Irregular Travel, Important Penalties and Offences | 124 | | 45 | Public Grievance Redressal Machinery (PGRM) & Rail MADAD | 128 | | 46. | Disaster Management & Role of Commercial Staff. | 131 | **Introduction Indian Railways** ### Lifeline to the nation… The first railway on Indian sub-continent ran over a stretch of 21 miles from Bombay to Thane. The idea of a railway to connect Bombay with Thane, Kalyan and with the Thal and Bhore Ghats inclines first occurred to Mr. George Clark, the Chief Engineer of the Bombay Government, during a visit to Bhandup in 1843. The formal inauguration ceremony was performed on 16th April 1853, when 14 railway carriages carrying about 400 guests left Bori Bunder at 3.30 pm "midst the loud applause of a vast multitude and to the salute of 21 guns." The first passenger train steamed out of Howrah station destined for Hooghly, a distance of 24 miles, on 15th August, 1854. Thus the first section of the East Indian Railway was opened to public traffic, inaugurating the beginning of railway transport on the Eastern side of the subcontinent. In south the first line was opened on Ist July, 1856 by the Madras Railway Company. It ran between Vyasarpadi Jeeva Nilayam (Veyasarpandy) and Walajah Road (Arcot), a distance of 63 miles. In the North a length of 119 miles of line was laid from Allahabad to Kanpur on 3rd March 1859. The first section from Hathras Road to Mathura Cantonment was opened to traffic on 19th October, 1875. These were the small’s beginnings which is due course developed into a network of railway lines all over the country. By 1880 the Indian Railway system had a route mileage of about 9000 miles. INDIAN RAILWAYS, the premier transport organization of the country is the largest rail network in Asia & the 4th largest railway network of the world. As on 31st March 2022, Indian Railways have a total rou
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