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| Circular number | Commercial Circular No. 59 of 2015 |
|---|---|
| File number | No. 2015/TG-1/23/YTSK/Suggestions |
| Date | 2015-09-08 |
| Type | Commercial Circular |
| Topic | uts |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
Clarification regarding Yatri Ticket Suvidha Kendra(YTSK) decided to undertake such a funds transfer in RTGS, bank to undertake such a funds transfer in RTGS, banks have to use the
GOVERNMENT OF INDIA MINISTRY OF RAILWAYS (RAILWAY BOARD) wee No. 2015/TG-1/23/YTSK/Suggestions Date: /3 .10.2015 Chief Commercial Manager All Zonal Railways. (COMMERCIAL CIRCULAR NO. 59 OF 2015) Sub: Clarification regarding Yatri Ticket Suvidha Kendra(YTSK) Ref: Instructions issued vide CC no. 33, 35, 37, 39, 40 & 45 of 2014 ने ok ok के ने With reference to instructions mentioned above, certain clarifications/demands were raised by YTSKL, which were examined in consultation with Finance & Accounts Directorate of Ministry of Railways and the following has been decided:- (i) (ii) Para 9(iv) of the Draft Agreement enclosed with CC no. 39 of 2014 may be revised as under:- “O(iv). Licensee will ensure that the staff engaged for manning the ticketing terminal(s) should not be under 18 years of age and possesses minimum qualification of class 10" with adequate computer knowledge for handling ticketing work efficiently. Railway Administration shall impart training to Terminal Operators of the Licensee at Railway’s own cost and the licensee will ensure that only such trained staff is deployed at counters.” Para 9(vi) of the Draft Agreement enclosed with CC no. 39 of 2014 may be revised as under:- “O(vi). The licensee is permitted to issue and cancel all reserved tickets(booked on cash), issued by him/other YTSK or by PRS Centres, upto the time of preparation of reservation chart and within the working hours indicated in this agreement and as restricted from time to time. The Railway, however, can cancel and grant refund on any ticket issued by a YTSK. In case of unreserved tickets, cancellation is not permitted at YTSK. Cancellation of unreserved tickets issued by YTSK and the (iii) (iv) (v) (vi) (vii) refund (if any) is to be done by the Serving station as per refund rules in force, after verifying the genuineness of such ticket.” As regards non issue of tickets mentioned in para 9(ix) and 9(xiii) of the Draft Agreement enclosed with CC no. of 39 of 2014, instructions may be issued to YTSK that in case of printing error on the ticket, the YTSK shall send such ticket to nearest PRS centre where CRS should indicate the missing details on the ticket in ink and stamp the ticket and put his signatures. A record of such transactions shall be kept and if number of such instances are high, the quality of printer should be got checked by the Railway for taking remedial action. However, it is reiterated that the facility of NIT shall not be extended to YTSK. As regards deposit of earnings by YTSK mentioned in para 13.30) of the Draft Agreement enclosed with CC no, 39 of 2014, the YTSKL may also deposit the amount through RTGS/NEFT on daily basis. In this regard a copy of instructions no. 2012/ACII/9/11 dated 08.09.2015 is enclosed. In light of these instructions Zonal Railway may issue procedure order in consultation with Finance and Accounts Department. As regards inspection of the office of YTSK as indicated in para 17(ii) of Draft Agreement enclosed with CC no. 39 of 2014, Zonal Railways shall specify the designation of the officer/staff who are authorised to inspect the office of YTSKL, As regards penalty imposed in case of violation of rules by YTSK mentioned in para 22(i) of the Draft Agreement enclosed with CC no. 39 of 2014 it is clarified that the minimum penalty will be Rs. 500/- per violation, as clarified in CC no. 35 of 2014. Para 22(iii) and para 22(iv) may be revised as under:- “22(iii). In the event of unsatisfactory service or any failure at any time on the part of the licensee(s) to carry out the terms and provisions of this Agreement to the satisfaction of the Railway Administration (who shall be the sole Judge and whose decision shall be final) Seven(07) days show-cause notice may be given to the licensee(s) to explain his position. In the event of unsatisfactory explanation, 48 hours notice may be given before terminating the contract. In case of such termination the security deposit mentioned in
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