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| Circular number | Commercial Circular No. 52 of 2000 |
|---|---|
| Type | Commercial Circular |
| Topic | reservation |
| Official PDF | indianrailways.gov.in |
"Streamlining of Tatkal Scheme and reservation offices where reservation under Tatkal Scheme is
“
rN
cy
Government of India(Bharat Sarkar)
Ministry of Railways(Rail Mantralaya)
(Railway Board)
s.r 2 .
No.99/TG.1/20/Tatkal Utilisation. New Delhi, Dated:0 709.2000.
The Chief Commercial Managers,
All Zonal Railways.
( Commercial Circular १०,520 2000 )
~~ Sub: "Streamlining of Tatkal Scheme.
To provide reservation to the Passengers, who plan their journey at
short notice, Tatkal Reservation Scheme was introduced in December 1997,
Over the years, this Scheme has been extended to about 100 trains. In one
meeting taken by Chairman/ Railway Board, MR has expressed her concern
about malpractices in seeking reservation under Tatkal Scheme. MR has
desired that efforts should be made to remove the irregularities in Tatkal
Scheme and also'to make it very popular by opening more counters utilising
current counters, providing better publicity and attracting attention of the
travelling public for its proper usage.
- The issue has been examined in the Ministry of Railways and -it is
desired that the following steps should be taken by Zonal Railways:-
(iD) PUBLICITY:
एज prominent board should be displayed at the counters where Tatkal
Scheme is available. Besides boards indicating the salient features of’
the Tatkal Scheme should also be displayed at all the railway stations
and reservation offices where reservation under Tatkal Scheme is
available, oa
> Pamphlets. should be got printed giving the salient features of the
' Scheme ‘for circulation amongst the passengers at the reservation
~ offices as well as in the trains, oo '
> Announcement through Public Address System should be made at
. teservation offices for awareness of general public about the Tatkal
_ Scheme. Wide publicity should be given through leading newspapers
about availability of reservation under Tatkal Scheme.
> It has-been observed that train-checking staff are not conversant with
the ‘rules specially regarding broad features of the Tatkal Scheme.
| = 7 2/-
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They should be suitably trained and educated so that they can guide
the passengers because they come ‘directly in=.touch ‘with the
passengers... . OO .
PROVISION OF COUNTERS:
In respect. of those trains where accommodation is available in Tatkal
Coaches even. before the departure of the train,. sufficient number of
current counters should be opened at the station duly manned so as to
ensure that the passengers are issued tickets without any hassle and
_ berths dosnot go vacant in the train due to non-issuance of tickets.
For’ short. period of 1-2 hours where there is ‘huge rush, extra
manpower can be deployed at the current counter, It should also be
ensured that the tickets are issued after accepting proper reservation
forms duly filled in and the details, 1.6, name, age, sex,..berth nuinber,
Seat numbe
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