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Provision of wheel chairs at railway stations

Commercial Circular No. 30 of 2006 · 2006-03-28
Circularamenities

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Circular numberCommercial Circular No. 30 of 2006
File numberNo.2006/TG-IV/10/WC/103/SCOR
Date2006-03-28
TypeCommercial Circular
Topicamenities
Official PDFindianrailways.gov.in

Summary

Station Manager/Station Master to ensure that Wheel Chairs are provided to

Text of the circular

Government of India (Bharat Sarkar)
Ministry of Railways (Rail Mantralya} —~
Rail Bhawan Vs

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No.2006/TG-IV/10/WC/103/SCOR “New Delhi, Dated; 28/03/2006

The Chief Commercial Managers,
All Indian Railways .

(Commercial Circular No. 30 of 2006)
Sub.: Provision of wheel chairs at railway stations.

As per extant instructions issued from Board’s Office, Whee! Chairs
are required to be provided by the zonal railways at ail junction stations, at ail
district headquarter stations and at al! other important stations. The number
of wheel chairs to be provided at a particular station is to be determined by
the Zonal Railways taking into account the quantum of traffic handled.
Instruction also exists that adequate care should be taken to ensure that wheel
chairs available at the stations are in proper condition and made available to
the needy passengers.

2. Complaints are being received that Wheel Chairs are not made
available at some stations and where the same are available these are not in
good condition.

3. Ministry of Railways has reviewed the matter and desire that adequate
number of Wheel Chairs should be provided at all ‘A’ and ‘C’ category of
stations within a period of two months. At other category of stations the same
should be provided in the next four months. It will be the responsibility of the
Station Manager/Station Master to ensure that Wheel Chairs are provided to
needy passengers without fail. For any lapse he would be personally held
tesponsible. Station Managers/Station Masters should also ensure that public
at large do not have any difficulty in finding the wheel chairs. For this
purpose, a notice at a conspicuous place in the railway station must be put in
Hindi, English and regional language indicating:

1)The place where the wheel chair is available.
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ii)The telephone number of the Station Mandger/Station Master so that in case
of difficulty in finding the wheel] chair, the oes contact him.
~: Instructions should be issued to all con and 8 ance report serit
to Board’ s office at the earliest.

Set —— K. Tandon}

Executive Director Passenger Marketing
Railway Board.

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