Unreserved Ticketing System (UTS) Prevention of Probable frauds

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Unreserved Ticketing System (UTS) Prevention of Probable frauds money value ticket on the ticket Stationery of the low vaiue ticket and

Text of the circular

GOVERNMENT OF INDIA (Bharat Sarkar) MINISTRY OF RAILWAYS (Rail Mantralaya) (RAILWAY BOARD)

kikik No. 2009/TG-V/L0/P/UTS Fraud New Delhi, dated | 0.06.2011.

The Chief Commercial Managers, All Indian Railways

( Commercial Circular No.2 5of 201 1)

Subject: Unreserved Ticketing System (UTS) Prevention of Probable frauds

Please refer to this office letter of even number dated 21-04-2009 (Commercial Circular No. 12 of 2009) on the subject quoted above (copy enclosed), wherein the steps to be taken to prevent/detects frauds in UTS have been advised. However, still a fraud in UTS at Nawa City Station of North Western Railway has come to notice where a fraud was committed by adopting the modus operandi similar to that mentioned in the letter dated 21-04-2009 referred to above which is as under:-

(i) Ticket for short lead and lesser fare saved in memory through system. This ticket is kept unprinted/blank i.e. the UTS ticket was neither printed nor issued to the passenger and fare remitted as per system.

(ii) Higher value & longer distance ticket was printed on “On Hand” blank UTS ticket and issued to the passenger.

(iii) The next on hand UTS ticket was made NIT, and the amount was not remitted. .

(iv) Tickets cancelled on account of mismatch were not entered in mismatch register,

(v) Tickets cancelled on account of special cancellation were not entered in special cancellation register.

2. It appears that the procedure detailed in the instructions referred to above have not been followed. It is requested the instructions contained in this office letter of even number dated 21-4-2009 (Commercial Circular No. 12 of 2009) may be reiterated to all

concerned for strict compliance.

(V.K. Sharma) Director Traffic Commercial (G)-I] Railway Board

5S 9)

Copy to:

. Chief Commercial Manager(PM), All Indian Railways

. The Chief Commercial Manager (PS), All Indian Railways.

. Managing Director, CRIS, Chanakyapuri, New Dethi

. FA & CAO, All Zonal Railways

MD/CRIS, Chanakyapuri, New Delhi

. ED(C&IS), ED(Accounts), EDV(T), OSD/TC, V(SS), TG-V

. Director/PRS, CRIS Chanakayapuri, New Delhi

. Director General, Professor/Training & Professor/Commercial Railway Staff ' College, Vadodara

. The Principals, Zonal Training Centers, Central Railway/Bhusavai, Eastern

Railway Dhanbad, Northern Railway, Chandausi, NE Railway, Muzaffarpur NF Railway, Alipurduar, Southern Railway, Trichy, SE Railway, Sini, Western Railway, Udaipur

10.General Secretary, national Federation of Indian Railwaymen (NFIR),

Chelmsford Road, New Delhi

11. General Secretary, All India Rallwaymen Federation (AIRF), 4, State Entry

Road, New Delhi

12.Secretary General, Federation of Railway Officers Association (FROA),

Room No.365-A, Rall Bhawan, New Delhi.

13.Secretary General, Indian Railway Promotee Officers Federation (IRPOF),

Room No.268, Rail Bhawan, New Delhi

14.Secretary General, Ail India RPF Association, Room No.549, Rail Bhawan

New Deihi

Government of India (Bharat Sarkar) _ Ministry of Railways (Rail Mantralaya) ं _. Railway Board |

No.2009/TG1/10/P/UTS Fraud New Delhi, dated 214.2009

The Chief Commercial! Managers | All Indian Railways a

(Commercial Circular No. 12 of 2009)

Subject: Unreserved Ticketing System (UTS) — Prevention of probable frauds. .

A few instances have been detected over some Zonal Railways where the booking operators have manipulated the printing of particulars of a high money value ticket on the ticket Stationery of the low vaiue ticket and pocketed the difference of the fare. The modus operandi adopted is as under:-

a. Generation of low value ticket

b. Disrupting the printing of this low value ticket by switching off the printers and saving the stationery for printing of a high value ticket.

C. Issuing of a high vaiue ticket on the saved stationery

d. Non-issuing this high value ticket on the second subsequent ticket.

This would lead to issue of a mismatched ticket (mismatch of last four digits of the 8-digit pre-prin

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