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Commercial Circular No. 20 of 2017 · 2017-02-27
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Circular numberCommercial Circular No. 20 of 2017
File numberNo. 2016/TG-ITT/600/1/
Date2017-02-27
TypeVCRC archived Railway commercial circular / manual
Topicnfr-eauction
Archive sourcevcrc.in

Summary

Catering Policy 2017 IRCTC shall be responsible for catering services through mobile catering units,

Text of the circular

GOVERNMENT OF INDIA MINISTRY OF RAILWAYS RAILWAY BOARD

No. 2016/TG-ITT/600/1/ Pt.

The General Managers All Indian Railways

The Chairman & Managing Director Indian Railway Catering & Tourism Corporation Ltd.

New Delhi.

(Commercial Circular No.

Sub: Catering Policy 2017

New Delhi, dated 27/02/2017

Z° /2017)

Hon’ble MR during Rail Budget 2016-17 has announced as under:-

“69(i) IRCTC would begin to manage catering services in a phased manner. IRCTC would unbundle catering services by creating a distinction primarily between food preparation and food distribution.

69(iv) Adding 10 more IRCTC operated, mechanized, sophisticated base kitchens to ensure fresh and hygienic supply of food on trains.

In light of the above, a new catering policy, in supersession of Catering Policy 2010 and related guidelines, has been formulated and is enclosed for implementation. The revised policy

guidelines will be implemented with immediate effect.

This has the concurrence of Finance & Legal Directorates of Ministry of Railways.

Kindly acknowledge receipt of this letter.

Hindi version will follow.

DA: As above.

No. 2016/TG-IIT/600/1/ Pt.

Copy to:

1. FA & CAO, All Indian Railways

2. ADAI/Railways.

on

ow

———et

(Shelly Srivastava) Director/Tourism & Catering Railway Board

New Delhi, dated 2/02/2017

Lae dy, By } A.

res For Financial Commissioner/Railways

GOVERNMENT OF INDIA MINISTRY OF RAILWAYS RAILWAY BOARD

No. 2016/TG-III/600/1/Pt. New Delhi, dated 24/02/2017

The General Managers All Indian Railways

The Chairman & Managing Director Indian Railway Catering & Tourism Corporation Ltd.

New Delhi.

1.

3.1

3.2

~

(Commercial Circular No. 20 /2017) CATERING POLICY 2017 OBJECTIVES

With the objective to provide quality food to our customers unbundling of catering services on trains has been envisaged in Catering Policy 2017. This policy supersedes Catering Policy 2010 and related instructions, unless specifically referred to in this policy document.

IRCTC has been mandated to carry out the unbundling by creating a distinction primarily between food preparation and food distribution. In order to upgrade quality of food preparation IRCTC shall be setting up new kitchens and upgrade existing ones. '

Modifications have been necessitated in the management of catering service on mobile and static units to implement social objectives of the Government besides encouraging fair competition in allotment of catering units over stations.

IRCTC shall be responsible for catering services through mobile catering units, Base Kitchens, Cell Kitchens, Refreshment Rooms at A1 & A category of stations, Food Plazas, Food Courts, Train Side Vending, Jan Ahaars. All other catering units like Refreshment Rooms at B and below category of stations, AVMs, Milk Stalls, trolleys shall be managed by the Zonal Railways.

DEFINITIONS: AS ANNEXURE- |

MANAGEMENT OF CATERING SERVICES IN MOBILE UNITS

All pantry car service contracts awarded by zonal railways shall be reassigned to IRCTC on the same terms and conditions, as per the plan decided mutually by IRCTC and Railways. Sharing of license fee between IR and IRCTC shall be in the ratio of 40:60 in all cases other than departmentally managed units by IRCTC wherein revenue shall be shared in the ratio of 15:85. Also all such reassigned contracts should be got vetted by Legal Deptt. of Zonal Railways.

IRCTC shall submit its business plan for approval of Railway Board, for managing mobile catering services on the trains after the issuance of this

a“ Page 1 of 20

3.3

3.4

3.5

policy. Business plan may be prepared by IRCTC separately for those trains in which cost of meals is included in the ticket and for those where catering .s optional. While framing the Business Plan IRCTC may take into consideration the terms and conditions of existing contracts re-assigned to IRCTC and time frame required to put into effect various provisions contained in paras 3.7, 3.8 and other relevant provisions of this policy

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