Guidelines for Bulk/Group booking of Reservation tickets

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Summary

Guidelines for Bulk/Group booking of Reservation tickets No permission shall be granted for group booking unless purpose of the journey is

Text of the circular

दक्षिण पश्चिम रेलवे। South Western Railway a
Os of Sr. Divisional Commercial Manager, Bengaluru-560023 AF 111८! .
att Ph.55320 (Rly): 080-22875260 (BSNL), email: sbesrdem@gmail.com Wed Giese ET
DIVISIONAL COMMERCIAL CIRCULAR NO.147/2023 DATED: 16-08-2023 /
मंडल वाणिज्य परिपत्र सं. 147/2023 दिनांक: 16-08-2023
All SMRs, 555, SMs, CBSRs, CRSs, Section CMIs

विषयः/ Sub: Guidelines for Bulk/Group booking of Reservation tickets.
संदर्भ२८१: Board letter no. 98/TG-I/20/P dated 17.02.1999

मंद के मंद मंद मंद कं Tt.

This Office vide DCC no. 226/2012 dated 26.09.2012 circulated guidelines for
Bulk/Group booking of Reservation tickets. The same is retreated as follows:

1. Group booking will be permitted to bonafide passengers travelling in group viz; Marriage
parties, Students, Pilgrims, Sports, Cultured coops & Defence Personnel etc.

2. Group booking shall be permitted After 9 AM. On the opening day (ARP).

3. Group booking through travel agents are not permitted. The persons have to apply directly
to the competent authorities.

4. Due care shall be taken to restrict group booking during festival season and peak period
so that the general public are not inconvenienced.

5. Group booking permission can be granted in all classes. However at any time, group
booking permission may not be granted for more than 50% of the berths available in case
of second class/sleeper class and 1/3" of the berths available in case of all other classes
in all Mail/Exp, Rajdhani/Sathabdi/Duranto/Garibrath and special trains introduced from
time to time. In case of PQ berths, permission shall not be granted for more than 1/3 of
berths available in second/sleeper class. Further once the RAC/WL commences the 50%
restriction becomes irrelevant. Hence group booking may be permitted as per the request.

6. Due care shall be taken while permitting group booking in slip coaches to avoid blocking
of berths enmass.

7. No permission shall be granted for group booking unless purpose of the journey is
specified. The names, age, gender of all the passengers and purpose shall invariably be
obtained from the passengers at the time seeking permission. The team leader shall furnish
his contact address along with the telephone number/email address etc on the application,

8. Whie permitting the bulk/group booking CRS shall ensure that there is no cornering of
berths by unscrupulous elements in the pretext of bulk booking.

9. The group booking for return journey may also be permitted at the same reservation
office. For all purpose the return journey shall be treated as separate journey and all the
formalities shall be complied with.

10. Competency and Limit:

Class | Berth/seat =| Authority to permit
More than 6 upto 18 | CRS/SMR__
From 19 to 48 ACM of the
Sleeper/Sitting Division/SMR((Gaz)/Area

Officer/Area Manager.
DCM of the Division
Sr. DCM of the Division
From 7 to 24 ACM of the
Division/SMR(Gaz)/Area
All other Classes Officer/Area Manager.
DCM of the Division

11. In case of out station requests, the parties may be requested to fax/mail the request along
with the list of passengers with age and gender to concerned authority, who in turn will
process the same immediately and permission message conveyed to the CRS concerned
and suitably entered in the remarks column. In exceptional cases, CRS will convey the
request through phone and obtain the permission through control message. However, it is
the responsibility of the CRS to forward the list of passengers and obtain a written
confirmation subsequently.

12. Specimen format of Register for group booking to be maintained by the approving
authority and CRS

gnature of the Railway

Name of the head of
Official

ie

Address and telephone
Signature of the head of

कै
:
ते
=
°
Zz

Fin, पड
Class

| $i

|

13. Due message of permission may be obtained by CRS from the competent authority and the
same recorded in the remarks column before directing the passenger to the counter. CRS
should in those cases, retain the original app

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Related circulars

• Related: CC-43 of 2014
• Related: Updated RESERVATION

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