Open the official PDF on indianrailways.gov.in
| Type | Commercial Circular |
|---|---|
| Topic | ticket-checking |
| Official PDF | indianrailways.gov.in |
documents required to be maintained at the station, the Commercial Inspector should pay
5/23/2018 CHAPTER XXIX COMMERCIAL AND ACCOUNTS INSPECTIONS 2901 http://www.indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-II/commercialmanualIIch29_data.htm#2901 1/13 CHAPTER XXIX COMMERCIAL AND ACCOUNTS INSPECTIONS 2901. Commercial inspections.—There are many ways of doing a job. But there is only one way of doing it in a precise and correct manner. Station Masters and Superintendents, as also Inspectors and Officers of the Commercial Department, have to ensure that all the jobs at all the stations within their jurisdiction are done in that correct and precise way. For this, it is essential that the Commercial Officers and Inspectors as also the Station Masters should have an effective control over the working of the stations within their area of control. They must know how well their subordinates are functioning; whether the staff have done as they have been directed; whether they are putting out work of a satisfactory quality and in a satisfactory quantity. Such a check up is possible through inspections. 2902. The utility of inspections lies not only in the detection of faults. lapses and irregularities already committed but in the steps taken for avoiding their recurrence. One of the ways to achieve this is that the inspecting officials give proper directions to the staff regarding the correct and concise way of doing a particular job during the course of the inspection itself. 2903. Object for commercial inspections.—A commercial inspection has a multipronged objective and its scope is wide. The principal objects of an inspection by the commercial officials, however, would include the following :— (i) to check up whether a high standard of cleanliness and orderliness is being maintained at the station platforms, in retiring rooms and waiting rooms including waiting halls, in catering establishments, such as, restaurants and refreshment rooms and in various booking and delivery offices, go-downs, etc., as also in the bath-rooms and lavatories; (ii) to observe whether the commercial staff are prompt, alert, civil and obliging, and that they pay adequate attention to the comforts and conveniences of the railways users; (iii) to check up whether the commercial staff are fully conversant with the rules and regulations laid down for the performance of their respective duties; (iv) to see whether the rules laid down for the booking, handling, despatch, storage and delivery of various items of traffic, including explosives and other dangerous goods, are being carefully observed ; (v) to see whether the rules and instructions prescribed for prevention of loss of or damage to consignments are properly observed ; (vi) to check up if adequate steps are taken for connecting the unconnected packages ; (vii) to see whether adequate arrangements exist for prevention of leakage of railway revenues through tickletless travel, misdecia ration, under-weighment or any other cause ; (viii) to see whether proper attention is bring paid to the clearance of station outstanding ; (ix) to see that initial records and documents at stations are maintained properly and in accordance with the extent rules and orders, and that the various returns are being submitted to the Traffic Accounts Office on due dates; (x) to see whether the procedure prescribed for handling and taking and making over of cash at the stations is being rigidly followed by the staff concerned under security arrangements appropriate for handling the cash and travelling cash safes at all stations : (xi) to examine if any loss or leakage of railway revenues is taking place through evasion, misapprehension or abuse of rules : (xii) to examine and analyse the causes of diversion of traffic, if any, to other means of transport ; and (xiii) to see if any improvements in the methods of working at the station are necessary to 5/23/2018 CHAPTER XXIX COMMERCIAL AND ACCOUNTS INSPECTIONS 2901 http://www.indianr
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