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CHAPTER XXIX COMMERCIAL AND ACCOUNTS INSPECTIONS 2901

Study materialticket-checking

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TypeCommercial Circular
Topicticket-checking
Official PDFindianrailways.gov.in

Summary

documents required to be maintained at the station, the Commercial Inspector should pay

Text of the circular

5/23/2018
CHAPTER XXIX COMMERCIAL AND ACCOUNTS INSPECTIONS  2901
http://www.indianrailways.gov.in/railwayboard/uploads/codesmanual/CommManual-II/commercialmanualIIch29_data.htm#2901
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CHAPTER XXIX
COMMERCIAL AND ACCOUNTS INSPECTIONS
2901. Commercial inspections.—There are many ways of doing a job. But there is only one
way of doing it in a precise and correct manner. Station Masters and Superintendents, as also
Inspectors and Officers of the Commercial Department, have to ensure that all the jobs at all
the stations within their jurisdiction are done in that correct and precise way. For this, it is
essential that the Commercial Officers and Inspectors as also the Station Masters should have
an effective control over the working of the stations within their area of control. They must
know how well their subordinates are functioning; whether the staff have done as they have
been directed; whether they are putting out work of a satisfactory quality and in a
satisfactory quantity. Such a check up is possible through inspections.
 
 
2902. The utility of inspections lies not only in the detection of faults. lapses and
irregularities already committed but in the steps taken for avoiding their recurrence. One of
the ways to achieve this is that the inspecting officials give proper directions to the staff
regarding the correct and concise way of doing a particular job during the course of the
inspection itself.
 
 
2903. Object for commercial inspections.—A commercial inspection has a multipronged
objective and its scope is wide. The principal objects of an inspection by the commercial
officials, however, would include the following :—
 
 
(i) to check up whether a high standard of cleanliness and orderliness is being maintained at
the station platforms, in retiring rooms and waiting rooms including waiting halls, in catering
establishments, such as, restaurants and refreshment rooms and in various booking and
delivery offices, go-downs, etc., as also in the bath-rooms and lavatories;
 
 
(ii) to observe whether the commercial staff are prompt, alert, civil and obliging, and that
they pay adequate attention to the comforts and conveniences of the railways users;
 
 
(iii) to check up whether the commercial staff are fully conversant with the rules and
regulations laid down for the performance of their respective duties;
 
 
(iv) to see whether the rules laid down for the booking, handling, despatch, storage and
 
delivery of various items of traffic, including explosives and other dangerous goods, are being
carefully observed ;
 
 
(v) to see whether the rules and instructions prescribed for prevention of loss of or damage to
consignments are properly observed ;
 
 
(vi) to check up if adequate steps are taken for connecting the unconnected packages ;
 
 
(vii) to see whether adequate arrangements exist for prevention of leakage of railway
revenues through tickletless travel, misdecia ration, under-weighment or any other cause ;
 
 
(viii) to see whether proper attention is bring paid to the clearance of station outstanding ;
 
 
(ix) to see that initial records and documents at stations are maintained properly and in
accordance with the extent rules and orders, and that the various returns are being submitted
to the Traffic Accounts Office on due dates;
 
 
(x) to see whether the procedure prescribed for handling and taking and making over of cash
at the stations is being rigidly followed by the staff concerned under security arrangements
appropriate for handling the cash and travelling cash safes at all stations :
 
 
(xi) to examine if any loss or leakage of railway revenues is taking place through evasion,
misapprehension or abuse of rules :
 
 
(xii) to examine and analyse the causes of diversion of traffic, if any, to other means of
transport ; and
 
 
(xiii) to see if any improvements in the methods of working at the station are necessary to

5/23/2018
CHAPTER XXIX COMMERCIAL AND ACCOUNTS INSPECTIONS  2901
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