No official Railway Board PDF has been traced for this entry yet. The text below was read from the document held in the library.
| Date | 2019-10-30 |
|---|---|
| Type | Commercial Circular |
| Topic | reservation |
| Currency | Historical — likely superseded |
booking of e-tickets including Tatkal tickets, several checks have been
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
LOK SABHA
UNSTARRED QUESTION NO. 2282
TO BE ANSWERED ON 04.03.2020
ONLINE TICKET TOUTS
†2282.
SHRI GOPAL CHINNAYA SHETTY:
Will the Minister of RAILWAYS be pleased to state:
(a)
whether a fraud gang has been unearthed which were booking
50% tickets under tatkal category in just forty seconds after
opening of booking using a critical software;
(b)
if so, the details thereof along with the names and addresses of
these offenders;
(c)
whether any action has been taken by the Government against
these offenders;
(d)
if so, the details thereof; and
(e)
the steps taken by the Government to check such frauds in
future under tatkal scheme?
ANSWER
MINISTER OF RAILWAYS AND COMMERCE & INDUSTRY
(SHRI PIYUSH GOYAL)
(a) to (e): A Statement is laid on the Table of the House.
*****
STATEMENT REFERRED TO IN REPLY TO PARTS (a) TO (e) OF
UNSTARRED QUESTION NO. 2282 BY SHRI GOPAL CHINNAYA SHETTY
TO BE ANSWERED IN LOK SABHA ON 04.03.2020 REGARDING ONLINE
TICKET TOUTS
(a) to (d): Railway Protection Force (RPF) arrested one accused person
named Ghulam Mustafa suspected of selling illegal Railway ticket
booking software ANMS on 08.01.2020 in course of enquiry into criminal
case vide Crime No. 758/2019 dated 30.10.2019 under section 143 of “The
Railways Act” registered at RPF Post, Yeshwantpur, Bengaluru City. He
was found to have used certain illegal softwares, advanced hacking
applications, crypto currency accounts for carrying out of this operation
and further, during the course of enquiry, a list of 3000 bank branches
were recovered from his laptop. On the basis of lead given by the
arrested accused regarding operation of illegal software for e-Ticketing,
several cases have been registered in RPF Posts across Indian Railways,
wherein a total of 82 accused persons have been arrested till 25.02.2020
and are under investigation. Further, in this matter, several cases have
been
registered
by
State
Police/Delhi
police
which
are
under
investigation.
The illegal software during its operation auto-fills the passenger details
in form, auto reads the login and submit CAPTCHAs, bypasses bank OTP
protection and pushes multiple numbers of fictitious IRCTC user IDs
simultaneously, due to which it facilitates huge number of fictitious
IRCTC user IDs to jump the queue when window of Tatkal/other booking
starts and corner simultaneously several confirmed berths in trains. Due
to pan India action by RPF, all these illegal softwares have been
suspended and are not being used. In addition to cessation of functioning
of the illegal softwares, various wings of railways like RPF, IRCTC and
CRIS have worked together to upgrade the existing security features of
the PRS system. This has also disrupted the functioning of other
softwares. Situation is kept under close watch so that any upgradation of
illegal softwares, still in operation, if any, is responded to in real time and
even such softwares are not able to indulge in any such malpractices.
--2/-
-2-
(e): In order to prevent the activities of unscrupulous elements/ touts in
booking of e-tickets including Tatkal tickets, several checks have been
deployed by Indian Railway Catering and Tourism Corporation (IRCTC)
including the following:
i.
Restriction of only 2 Tatkal tickets per user from 1000 hours to
1200 hours.
ii.
Introduction of Random Security Question for Tatkal ticket
bookings.
iii.
Restriction of only one tatkal ticket per day per train to retail
service providers (agents).
iv.
Restriction of creation of only one IRCTC User ID on a given mobile
number and email ID.
v.
A limit of booking 6 Railway tickets by an individual user in a month
has been set. This has been enhanced to 12 Railway tickets per
month, if users have linked their IRCTC user ID with their Aadhaar
number, and at least one of the passengers in the passeng
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